Medical Office Receptionist / Office Manager - PsychiaTreat

About the Company:

Our mission is to provide comprehensive, personalized, compassionate, and evidence-based care to individuals suffering from mental health disorders. PsychiaTreat is dedicated to offering a wide range of therapeutic modalities ranging from medication management, psychotherapy, and cutting edge treatments. Delivering an in-depth psychiatric evaluation that determines the best treatment for each individual. Every treatment plan is tailor-made to the patient’s needs. Creating a safe and welcoming space for all people including the LGBTQIA community is of the utmost priority.

Position Responsibilities:

● Greeting patients professionally both in person and on the phone
● Quickly answering or properly referring questions and issues
● Optimizing provider schedules and patient satisfaction with efficient scheduling
● Notifying providers of patient arrivals
● Comforting patients by anticipating anxieties and effectively answering questions
● Ensuring availability of treatment information by retrieving and updating patient records
● Verifying financial records and collecting patient charges while filing and expediting third-party claims
● Obtaining patient authorization for medical records releases (HIPAA compliance)
● Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
● Measure and record vital signs and other duties as assigned

Required Qualifications:

● Minimum of a High School diploma
● 5 years relevant experience and/or training
● 3 years experience with EMR or EHR systems                                                                                        ● 1 years experience with patient scheduling 
● Excellent organizational, communication and multi-tasking skills
● Strong verbal and written communication skills
● Ability to work independently on assigned tasks as well as accept direction
● Able to work collectively with administration, providers and team members                                              

Preferred Qualifications:

● Experience in insurance billing 
● Active CMA or CNA license
● Highly ambitious with a "self-starter" personality  
● Background in a healthcare with a patient-facing position 
 

Benefits:

● Competitive starting salary
● Generous PTO days 
● Medical, dental, vision and 401k 
● Bonus incentives 

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