Medical Office Receptionist - In Step Podiatry Center

• Scheduling and registering patients.
• Answering multi-line phone system and professionally addressing patient calls/concern
• Front desk duties including checking patients in and out.
• Obtaining referrals and pre-authorizations as required for procedures.
• Collecting payments and checking insurance eligibility and benefits verification for treatments, hospitalizations, and procedures.
• Organizing and submitting  medical records.
• Setting up patient payment plans and work collection accounts.
• Answering all patient or insurance telephone inquiries pertaining to assigned accounts.
• Assisting medical assistants to room patients as needed.
• Reviewing patient bills for accuracy and completeness, and obtaining any missing information.
• Calling insurance companies regarding any discrepancy in payments if necessary.
• Identifying and billing secondary or tertiary insurances.
• Reviewing accounts for insurance of patient follow-up.
• Researching denied claims.
• Updating billing software with rate changes.
• Updating cash spreadsheets, and running collection reports.

Our office staff takes pride in serving podiatric concerns in our population in the D.C., Maryland, and Virginia community. We offer x-rays, high quality digital radiographs, in-office procedures, podiatric products, and can order your custom inserts and diabetic shoes. We are also equipped with e-prescription and electronic medical records options. We know you have a choice for your treatment and are glad that you chose us. Our team is dedicated to always being responsive, and providing a friendly, positive experience in a comfortable environment every time.