Medical Office Receptionist - Beverly Hills ENT and Facial Plastics
Beverly Hills, CA 90211
About the Job
At Beverly Hills ENT and Facial Plastics, our primary value is exceptional patient care. The front desk receptionist is the welcome committee to the practice. They are the vital first point of contact and is a key role that embodies our commitment to an exceptional patient experience from the first phone call.
Who We're Looking For:
We are seeking candidates who lead with integrity and are empathetic and professional. Your demeanor and presentation should mirror the elevated standards of Beverly Hills ENT and Facial Plastics.
Qualities we are looking for:
- An outgoing personality
- A proactive, solutions-focused attitude
- Passion for patient care and customer service
- Great communication skill to discuss with patients potential procedures they may benefit from
Key Responsibilities:
- Patient Engagement: Develop lasting, positive impressions through meaningful interactions with patients during their in-office visits.
- Scheduling; processing payments; answering phone inquiries with a focus on professionalism and efficiency; handling medical intake of patients; assisting doctors with procedures
- Work well and be a team player to fulfill the mission of an exceptional patient experience.
Skills and Qualifications:
- Exceptional interpersonal communication abilities
- Ability to manage multiple tasks.
- Good organizational / data management skills
- Strong communication etiquette, both written and verbal
- Experience in a medical office and aesthetics is a plus, but what matters most is enthusiasm and initiative.
Compensation and Benefits:
- Competitive hourly pay
- Healthcare benefits
- 401(k)
- Paid Time Off
- Generous employee discounts on products and services
Job Type: Part-time or Full-time can discuss in greater detail about additional hybrid options.
Education:
- Certified Clinical Medical Assistant (CCMA) OR Medical Assistant certificate: *optional*
Experience:
- EMR systems: 1 year (Preferred)
- Hospitality: 1 year (Preferred)
- Aesthetic/ Sales Practice: 1 year (Preferred)
Work Location: In person
Equal Employment Opportunity
Beverly Hills ENT and Facial Plastics are committed to a policy of equal employment opportunities for applicants and Employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964, The Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws.
Beverly Hills ENT and Facial Plastics do not permit discrimination of any type against an employee because of any of the following legally protected characteristics: gender, race, color, religion, country of origin, mental disability, physical disability, marital status, gender identity, gender expression, ancestry, genetic information, medical condition, age, sexual orientation, or pregnancy.
Source : Beverly Hills ENT and Facial Plastics