Medical Office Manager - Elderberry Health

About the Medical Office Manager Position

We're looking for a Medical Office Manager to coordinate functions at two primary care clinics. You will assist day-to-day operations by performing administrative tasks and ensuring high-quality customer service for our patients.

As a Medical Office Manager, you should be able to multitask and prioritize. We expect you to handle sensitive information confidentially. If you can combine exceptional communication skills with professionalism and discretion, we would like to meet you.

Our goal is to have you ensure our medical facility's smooth operation by accurately completing assigned and proactive administrative and management tasks punctually.

Medical Office Manager Responsibilities

• Assist patients as they arrive at the facility

• Update and manage patients' health records

• Help patients with initial paperwork

• Schedule and coordinate appointments

• Use medical software to support all transactions

• Control receivable and payable accounts and maintain financial records

• Answer patients' queries and ensure excellent customer service

• Collaborate with doctors and nurses to help with medical examinations, schedule tests, and order supplies

• Ensure compliance with procedures

• Keep up-to-date with changes in medical and insurance compliance and regulatory changes

Medical Office Manager Requirements

• Proven work experience either directly or in a related area

• Hands-on experience with medical software

• Experience with healthcare operations

• Understanding of medical and insurance regulatory frameworks

• Superior organizational and multitasking skills

• Customer-oriented communication skills

• High school diploma; certification in medical administration is a plus