MEDICAL OFFICE CLERK - LACKLAND AFB - General Infomatics, Inc.

At General Infomatics, Inc. we pride ourselves on providing program support, healthcare services, strategic technology solutions, and knowledge management to US government agencies worldwide, under standards of integrity, trust, and a commitment to excellence.

We are looking for a MEDICAL OFFICE CLERK at Joint Base San Antonio Lackland, TX. (Full Time, Monday-Friday, 07:30 am to 4:30 pm)

SUMMARY

This position provides clerical/administrative support in wards, clinics, or other clinical departments of a medical treatment facility. program assistant services in a wide range of organizational and business operations including but not limited to performing data collection, computation, interpretation, and presentation. Main responsibilities and duties include but are not limited to:

• Greeting patients/visitors at a front desk, information center, or office setting. Checks patients in and out using the electronic health system.
• Answering the main office phone line. Directing telephone calls to the appropriate section for assistance. Taking messages as required.
• Arranging and scheduling medical appointments; determining patient eligibility for services.
• Obtaining updates and filing medical records as needed. Explaining/processing intake forms.
• Organizing and researching patient records, extracting needed information, and reviewing records for completeness, accuracy, and consistency within established guidelines.
• Initiating and locating patient medical records as needed and ensuring the arrival of medical records before appointment(s).
• Obtaining documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
• Performing other administrative and clerical duties in support of medical care and operational support.
• Creating appointment schedules and templates in the patient appointment computer system.
• Performing medical data entry from the MHS-GENESIS into the electronic health record.
• Conducting end-of-day process at close of business and resolving any delinquent or pending appointments in the computer system.
• Tracking and assisting with tracking, diagnostic testing results. Providing hard copy results or entering requests for telephone consultation with appropriate staff members.

QUALIFICATIONS, SKILLS AND REQUIREMENTS

• Must have a High School Diploma or General Educational Development (GED) equivalency.
• Must have and maintain a Basic Life Support (BLS) certificate as accepted by American Heart Association (AHA) (Heart Savers, Admin) (Providers course) or American Red Cross. This certification must be acquired through hands-on training. Certification acquired through an online training course is not acceptable.
• At least 1-year experience in a patient care setting or related position within the last 3 years.
• A fully qualified typist with a minimum of 50 WPM is required.
• General medical ethics, telephone etiquette, and excellent communication and customer service skills.
• General office administrative and clerical skills to perform receptionist duties and answer telephones.
• Ability to communicate effectively, both orally and in writing, to deliver, receive, and understand messages clearly and successfully.
• Must have experience with Microsoft (MS) Office suite which includes but is not limited to MS PowerPoint, MS Excel, and MS Word.
• Must possess the ability to research operational activities requiring coordination with multiple functional organizations within the Air Force as well as other civilian and federal agencies.
• Immunizations: The successful applicant shall be immunized with seasonal influenza vaccine and the following: o Tuberculosis Skin Test: 2-step test within the last 12 months
  • Influenza: annual
  • Tdap: current
  • MMR: current
  • Varicella: current
  • Hep B: current
  • Hep A: current

Physical Requirements. Must be able to carry 25-50 pounds and reach high shelving units with the assistance of step ladders, as needed, to retrieve and file records. Preferred dress code is business casual attire.

Work Environment. The work is primarily sedentary. However, there may be some physical demands. Requirements include prolonged walking, standing, sitting, or bending.

SALARY AND BENEFITS

• $16.20 an hour
• Comprehensive benefits package to include Medical, Dental, Vision, Employee Referral Bonuses, Paid Time-Off (PTO), Life Insurance, AD&D Insurance, Long/Short Term Disability Insurance, 401(K) Plan, Paid Holidays and sick leave.

Come join our team!

We encourage our Veterans and Military Spouses to apply and self-identify during the recruitment process.

Please make sure your resume is accurate and updated when you apply for this job. As part of our recruiting process, we will ask applicants to authorize a thorough job verification. Omitted jobs, falsified dates, or any type of misrepresentation will automatically disqualify the candidate.

General Infomatics (GI) is a minority-owned, Service-Disabled Veteran Owned Small Business (SDVOSB), headquartered in McLean, VA. We are ISO 9001:2008 Quality Management System (QMS) Certified.

Gold Hire Vets Medallion - Department of Labor

Member of the Military Spouse Employment Partnership - Department of Defense

Discover the Talent Program - Hire our Heroes - US Chamber of Commerce Foundation

Certified V3 (Virginia Values Veterans) Company - Commonwealth of Virginia

Equal opportunity/Affirmative action employer