Medical Office Assistant - Option Care

Extraordinary Careers. Endless Possibilities.

With the nation’s largest home infusion provider, there is no limit to the growth of your career.

Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 6,000 team members including 2,900 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and employees.

As a two-year recipient of the Gallup Exceptional Workplace Award, we recognize that part of being extraordinary is building a thriving workforce that is as diverse as the patients and communities we serve.
Join a company that is taking action to develop a culture that is more inclusive, respectful, engaging and rewarding for all team members. We are committed to hiring, developing, and retaining a diverse workforce.

COVID-19 Vaccine Requirements:

As a leading healthcare provider, we have an undeniable responsibility to protect the health and safety of our patients, customers and team members.

Option Care Health requires that all employees be fully vaccinated against the COVID-19 virus. If you are offered and accept a position, your employment will be contingent upon proof of vaccination, or approved medical or religious accommodation. Proof of vaccination will be required during the onboarding process; application for medical or religious accommodations will be required to be submitted within 5 business days of start date. If medical and/or religious accommodation requests are denied, you must take steps to be fully vaccinated, or your employment will be terminated.

Job Description Summary:

Hiring Range From $18+

The Nursing Clerk is responsible faxing, and tracking of orders and plans of treatment, checking in documentation from Option Care nurses and subcontractors via the Reference Point Inbox, Visit Approval, Task Completion in NursePoint, processing invoices, and other administrative duties in the nursing department. Also assists with the scheduling of clinical staff to visit patients. Works closely with the pharmacy, patient registration and warehouse to determine schedule needs and availability to insure appropriate patient care. Performs other duties as required by Nurse Manager, Area Director of Nursing and/or Director of Operations.

Job Description: ​

Job Responsibilities:

• Copies, faxes, scans and files incoming materials and records for patients according to the file system.  
• Completes tasks, approves visits and run reports in required platform.
• Monitors the Nurse Visit Board for exceptions.
• Completes data entry projects and other office assignments as given.
• Assists with the coordination of patient care by supporting the Patient Scheduler and Nurse Manager.
• Coordinate scheduling needs with staffing availability. 
• Facilitates patient complaints or issues to appropriate department.
• Observes legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary Option Care Health information.
• Responsible for the organization and completion of general office administration.
• Participates in and completes office functions such as reception, typing, bookkeeping, flow of correspondence, filing, requisition of supplies, and other clerical services.  Responsible for overseeing the accurate and timely maintenance of all medical records.   
• Adheres to Option Care policies with regard to the procedures for systematic retention, protection, retrieval, transfer, and disposal of records.

Supervisory Responsibilities:

Does this position have supervisory responsibilities? No.

(i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)

Basic Education and/or Experience Requirements:

• High School diploma or equivalent
• At least 1 year of experience in general office administration

Basic Qualifications:

• Experience communicating both verbally (on phone, one-on-one, to groups) and in writing (emails, letters, reports, presentations) to various audiences (work group, team, company management, prospective acquisitions, external clients).
• Basic level skill in Microsoft Office 2003 or later: Word (for example: creating documents, entering and formatting text, page layouts, creating tables, and adding graphics), Excel (for example: creating worksheets, entering data, creating basic formulas, working with cells and rows).
• Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
• Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.

Travel Requirements:

N/A

Preferred Qualifications & Interests:

Previous home healthcare experience 

Due to state pay transparency laws, the full range for the position is below:

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Pay Range is $17.06-$28.44

Benefits:

-401k

-Dental Insurance

-Disability Insurance

-Health Insurance

-Life Insurance

-Paid Time off

-Vision Insurance

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.

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