Medical Front Office Manager - Lake Centre for Rehab

Lake Centre Rehab, a member of the Confluent Health family, is looking for a Full Time Front Office Manager to join our team! 

At LCR, you’ll find an amazing culture because we want our employees to love coming to work and do what they love- helping our patients get back to their everyday lives. We provide you with a fun, family-like environment, support, career growth opportunities and unmatched resources to do amazing work. Come where you can flourish! 

• Full Time
• Pay Rate: $16.50-$18/Hour BOE
• Clinic: Highland Lakes

We Grow Together, We Laugh, We do Meaningful Work that Impacts Lives.

Our Full-Time Employees Enjoy these Amazing Benefits: 

• Employee-centric work culture from the top, down!
• Medical, dental, vision, STD, LTD insurances
• Generous PTO
• 401(k) Employer Matching
• Free Life Insurance
• Parental Perks
• And more!

Summary of Job:

The Office Manager (OM) works under the direct supervision of the Clinic
Director or Assistant Director. Duties include, but are not limited to,
supervising front office staff, greeting patients, answering phones, scheduling
patients, verifying insurance, collection of co-pays. The OM sets the tone of the clinic. She/he
must be cheerful and welcoming at all times.

Duties and Responsibilities:

• Telephone etiquette
• Computer usage
• Emails – check daily and make timely responses
• Clean front office work area and waiting area
• Schedule patients
• Verify insurance
• Make follow up calls on patients and insurance
• Pre authorizations for PPO, Tricare and workers comp
• Collection of co-pays and co-insurance
• Work closely with Billing office (collections list and keep Director apprised of status)
• Enter PTPN foto intakes, follow ups, discharges

• Manage front office and clinic supplies inventories
• Supervise front office staff and ensure responsibilities are delegated and followed
through

• Work harmoniously with Director and co-workers
• Set example for the clinic staff
• Strong work ethic
• Develop rapport with fellow Office Managers – share ideas

• Assist with Training front office staff

• Other duties and tasks, as assigned

Education and Experience:

• High School Diploma or equivalent
• 1 year minimum front office experience in a Physical Therapy or Medical office
• 1 year supervisory experience

Qualifications:
• Interest in physical therapy or related medical field
• Understanding of and ability to perform outstanding customer service
• Cheerful, positive, can-do attitude
• Willingness to go the extra mile
• Professional appearance
• Ability to multi-task
• Ability to follow directions and use sound judgment while performing duties
• Ability to communicate clearly and with a respectful delivery
• Ability to organize time and set priorities appropriately
• Ability to establish rapport and work harmoniously with patients and co-workers
• Willingness to pitch in to do what it takes

Amazing Front Office Manager Apply Now!