Medical Front Desk Receptionist - Bilingual (English/Spanish, or Russian) - New York Health

New York Health (NYH) is transforming healthcare through a comprehensive, integrated approach. Our multidisciplinary team of physicians, nurses, and health professionals collaborates seamlessly to provide whole-person care that addresses every aspect of our patients' wellbeing. With a network of state-of-the-art facilities and a commitment to personalized medicine, we're raising the standard for healthcare in our communities. Become part of our mission to promote lifelong wellness through compassionate, evidence-based practices that empower individuals on their healthcare journey.

We continuously strive to keep care close to home for patients and their families. Our offices are conveniently located throughout the region with locations across Long Island and NYC to serve you better. We deliver the best medical care possible with your well-being in mind. At NY Health, all of our patients are family.

In this role you will:

• Be responsible for the daily opening and closing procedures of the office.
• Welcome all patients and visitors by greeting them in a pleasant, professional manner.
• Assist in comforting patients and maintaining reception area.
• Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
• Collect co pays and balance total finances of the office on a daily basis.
• Assist patients with the completion of all necessary forms and documentation.
• Build and maintain patient records through the use of the practice EMR system.
• Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
• Assist with the daily distribution of quality assurance surveys and prevention screenings.
• Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
• Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
• Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary. 
• Maintain daily operations of the office by following standard policies and procedures
• Perform tasks as assigned for special projects.

We require:

• High School diploma with at least 1 year of experience
• Bachelor’s Degree preferred
• Bilingual (English, Spanish, or Russian)
• Excellent oral and written communication skills
• Ability to accept direction and work within a team concept
• Possession of typing and computer skills an asset
• Strong customer service skills.
• Previous experience as an asset

Please check our website at www.nyhealth.com and follow us on Facebook.
New York Cancer and Blood Specialist is an Equal Opportunity Employer
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