Medical Front Desk Receptionist - New York Cancer & Blood Specialists
Staten Island, NY
About the Job
Medical Front Desk Receptionist
Staten Island, NY
New York Cancer & Blood Specialists (NYCBS), a prominent and respected Oncology/Hematology group, is seeking a Front Desk Receptionist to join a well-established and growing pure sub-specialty practice with academic affiliation. Clinics from Southampton to NYC. Practice manages a freestanding outpatient 7-day per week Cancer Center with extensive chemotherapy administration, Radiation Oncology, Pharmacy and Research department.
In this role you will:
Staten Island, NY
New York Cancer & Blood Specialists (NYCBS), a prominent and respected Oncology/Hematology group, is seeking a Front Desk Receptionist to join a well-established and growing pure sub-specialty practice with academic affiliation. Clinics from Southampton to NYC. Practice manages a freestanding outpatient 7-day per week Cancer Center with extensive chemotherapy administration, Radiation Oncology, Pharmacy and Research department.
In this role you will:
- Be responsible for the daily opening and closing procedures of the office.
- Welcome all patients and visitors by greeting them in a pleasant, professional manner.
- Assist in comforting patients and maintaining reception area.
- Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
- Collect co pays and balance total finances of the office on a daily basis.
- Assist patients with the completion of all necessary forms and documentation.
- Build and maintain patient records through the use of the practice EMR system.
- Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
- Assist with the daily distribution of quality assurance surveys and prevention screenings.
- Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
- Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
- Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
- Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
- Maintain daily operations of the office by following standard policies and procedures.
- Other tasks as assigned for special projects.
- A High School diploma with at least 1 year of experience.
- Bachelor’s Degree preferred.
- Excellent oral and written communication skills.
- Ability to accept direction and work within a team concept.
- Possession of typing and computer skills an asset.
- Strong customer service skills.
- Previous experience an asset.
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Source : New York Cancer & Blood Specialists