Medical Front Desk Receptionist - Float - New York Health
Bay Shore, NY
About the Job
Medical Front Desk Receptionist - Float
Bay Shore, NY
(Must be willing to travel to both Bay Shore, NY and Massapequa, NY)
New York Health (NYH) is transforming healthcare through a comprehensive, integrated approach. Our multidisciplinary team of physicians, nurses, and health professionals collaborates seamlessly to provide whole-person care that addresses every aspect of our patients' wellbeing. With a network of state-of-the-art facilities and a commitment to personalized medicine, we're raising the standard for healthcare in our communities. Become part of our mission to promote lifelong wellness through compassionate, evidence-based practices that empower individuals on their healthcare journey.
In this role, you will:
Bay Shore, NY
(Must be willing to travel to both Bay Shore, NY and Massapequa, NY)
New York Health (NYH) is transforming healthcare through a comprehensive, integrated approach. Our multidisciplinary team of physicians, nurses, and health professionals collaborates seamlessly to provide whole-person care that addresses every aspect of our patients' wellbeing. With a network of state-of-the-art facilities and a commitment to personalized medicine, we're raising the standard for healthcare in our communities. Become part of our mission to promote lifelong wellness through compassionate, evidence-based practices that empower individuals on their healthcare journey.
In this role, you will:
- Perform the daily opening and closing procedures of the office.
- Welcome all patients and visitors by greeting them in a pleasant, professional manner.
- Assist in comforting patients and maintaining reception area.
- Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
- Collect co-pays and balance total finances of the office on a daily basis.
- Assist patients with the completion of all necessary forms and documentation.
- Build and maintain patient records through the use of the practice EMR system.
- Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
- Assist with the daily distribution of quality assurance surveys and prevention screenings.
- Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
- Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
- Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
- Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
- Maintain daily operations of the office by following standard policies and procedures.
- Perform other tasks as assigned for special projects.
- High School diploma
- Bachelor’s degree preferred.
- Excellent verbal and written communication skills.
- Ability to accept direction and work within a team concept.
- Possession of typing and computer skills an asset.
- Strong customer service skills.
- Previous experience an asset.
- Spanish speaking preferred.
- Must be willing to travel to both Bayshore locations, and Massapequa office
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Source : New York Health