Medical Front Desk Plantation - OMNI Orthopedic and Spine Center Inc

We are looking for a Medical Front Desk Team Member to serve as our patients' first point of contact and manage all aspects of their medical treatment. Medical Front Desk Team Member responsibilities include registering patients, organizing appointments, and providing information about therapy, treatment, and referral options. We want to meet you if you have a knack for customer service and work experience in the medical industry.

Responsibilities

• Clean and confirm patient scheduling
• Verify patient information
• Confirm appointments
• Check-in/Check-out patients
• Reschedule/Cancel Appointments
• Explain the doctor's recommendations
• Verify patients' follow-up on doctor's recommendations
• Order patient records
• Answer phones
• Assist with patients' intake information

Skills

• Work experience as a medical front desk person, Receptionist, or similar role
• Experience with Microsoft Applications (Word, Excel, Teams)
• Ability to learn medical data entry software
• Customer service attitude
• Excellent communication and organizational skills
• Bi-lingual (English/Spanish)