Medical Equipment Setup, CSR - Lincare
Newport News, VA
About the Job
This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call mdINR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center.
Job Responsibilities:
• Performs CPAP/RAD setups in a timely and professional manner
• May also perform setup of oxygen equipment and other DME in patients' homes as well
• This includes completion of all required documentation, instructs patient on the safe and proper use of equipment
• Cleans rental equipment when returned to the center, in accordance with policies and procedures
• Maintain cleanliness and organization of warehouse/storage area
• Monitors CPAP/RAD Compliance report and follows up with non-compliant patients
• Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient
• Monitors mdINR Compliance report and follows up with non-compliant patients
• Manage the center's oximetry process
• Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning
• Responsible for participating in on-call responsibilities for the center
• The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility
• Represents the company through professional personal appearance, patient care activities
• May serve as a backup to other employees for vacation, illness, or other periods of absenteeism
• Requires use of personal vehicle and a valid driver's license
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• Must have good interpersonal, verbal, and written communication skills
• Must be computer-literate
• Must be able to read and interpret instructions and effectively communicate them to patients
Education and Experience:
• Must have a high school diploma or equivalent
• Valid driver's license
• Completion of company's Equipment Certification Program
Physical Demands:
The employee must occasionally lift and/or move up to 25 pounds.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled