Medical Director On-Call - International SOS Government Medical Services

International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS, headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care.

This Position is Contingent with Contract Award – Role is based on the Coast of Africa. 

This post is in support of a US Government Facility on the Coast of Africa. You would have the privilege of working in an environment that offers countless opportunities for career and personal growth. 

This role will be pivotal in supporting US Government operations. You would be part of a close-knit team that embraces challenges and fosters a culture of learning and excellence. Using skills and expertise that you have honed will contribute to the success of future missions. 

The Medical Director would represent International SOS on this US government facility and is responsible for providing oversight, direction, and leadership to the medical staff regarding all areas of healthcare for this project. 

Key Responsibilities:

• Leads quality development and clinical governance agendas including maintaining Code of Conduct of medical practice, medical record keeping, infection control standards, emergency response preparedness, medical staff, and patient safety at the facility. 
• Serves as the chair of the Medical Executive Committee (MEC). 
• Ensures that meeting minutes are written and uploaded to Share Point.  
• Responsible for the implementation and oversight of all corporate clinical governance policies, procedures and protocols. 
• Provides oversight of other committees of the hospital (e.g. Pharmacy & Therapeutics, Credential and Privileging, Peer Review, Infection Control).  Ensure that the committees report quarterly to the MEC. 
• Ensures that monthly routine peer review of medical charts is performed, and peer review results are uploaded to Share Point. 
• Ensures that all Focus Professional Practice Evaluations (FPPE) and Ongoing Professional Practice Evaluations (OPPE) are current. 
• Provides direction, as appropriate to clinical case management including patient movements and referral off island in close collaboration with insurance companies and company medevac providers. 
• Works closely with the other leaders supporting the project to ensure business continuity from a medical aspect. 
• Promotes International SOS Standard Operating Procedures and Protocols. 
• Supervises all healthcare providers including physicians, surgeons, mid-level providers and dentist. 
• Provides strategic direction for medical staff and physician services programs to meet short- and long-term goals. 
• Serves as the clinical leader for the organization and provides support and education for other clinical leaders. 
• Provides leadership, oversight, and accountability for the operational effectiveness of the physician services program. 
• Reports on metrics to measure the impact of physician services. 
• Participates in the development of administrative policies and approves medical practice procedures, policies, guidelines, and SOPs. 
• Provides advice on the suitability of existing medical equipment and makes recommendations on future equipment needs. 
• Assists in planning for the development of new medical services. 
• Ensures periodic review of practice management functions and reviews patient satisfaction surveys and complaints. 
• Provides medical consultation as required. 
• Participates in the development and implementation of training and educational programs. 
• Participates in site meetings with the Prime Contractor and/or onsite government representatives as requested by the Project Manager. 
• Participates in all government audits under the SOW as requested by the Project Manager. 
• Reports to International SOS TMS Chief Medical Officer to assure quality and compliance. 
• Serves as the Medical Director for the EMS service on CAS and coordinates with the EMS Lead for skill validation and protocols. Involved in critical incident review as required 
• Other duties as assigned. 

This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above. 

Required Skills and Knowledge: 

• A minimum of three (5) years’ experience in a healthcare leadership role and clinical experience within the past five (5) years, preferably in a remote site. 
• Demonstrated experience in executive level interpersonal skills and ability to work in a matrix environment. 

Experience Preferred: 

• Experience on a military site, working as a government subcontractor or prime contractor is preferred. 

Education Required: 

• Current and unrestricted license from any US State or Country of Record to provide healthcare within scope of practice. 
• Graduated from an approved medical school and completed a residency or fellowship as a Doctor of Medicine (M.D.) or Osteopathy (D.O.)  or recognized accrediting body in the year of the applicant’s graduation. 
• Board certified in Family Medicine, Internal Medicine, or Emergency Medicine where applicable to country of origin. 
• American Heart Association Basic Life Support (BLS), Pediatric Advanced Life Support (PALS), and Advanced Cardiac Life Support (ACLS) certification. 
• Certification by the American College of Surgeons Advanced Trauma Life Support (ATLS) is preferred. 
• DEA number or Equivalent. 

Other Special Qualifications: 

• Must be able to read, write and speak English to effectively communicate. 
• Ability to obtain a base security clearance. 
• Must be able to relocate. 
• A valid US passport is required and must be in your possession prior to relocation. You must maintain a current passport during your stay.

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.

Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS Government Medical Services complies with all federal, state, and local minimum wage laws. 

International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws. 

International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.