Medical Director - Poarch Band of Creek Indians

Job Announcement: HR2025:02
Position Title: Medical Director
Advertising: Publicly
Immediate Supervisor: Director-Health
Department Director: Director- Health
Department: Health
Division: Health & Human Services
Employment Status: Exempt
Position Type: Regular Full–Time
Mandatory Reporter: Yes
Background Check Required: Yes (child-sensitive) **
Opening Date: Thursday, January 2, 2025
Closing Date: Open Until Filled

Preference shall be given in accordance with the Title 33 (Tribal Employment Rights) of the Tribal Code/DFWP. Overall Objectives of Position

The Medical Director is responsible for trusted leadership who can drive Tribal health care toward greater levels of efficiency and effectiveness. They must be committed to providing both medical and administrative management of the Primary Care Clinic, and other clinical care departments such as Pharmacy, Laboratory, Radiology, Employee Clinic, and First Generation Clinic. The Medical Director should be a visionary for the future, which includes, moving the Clinic toward change by researching and implementing new services or procedures, managing budgets, recruiting, and training new providers, creating standards of care, ensuring all staff adhere to safety standards, and delivering the highest quality of medical care to our patients. This job description is not an all-inclusive list of the duties and responsibilities of this position. The Medical Director is expected to perform all duties and responsibilities necessary to meet the goals and objectives of applicable program.

The Medical Director is expected to live the Purpose and Values of the Poarch Band of Creek Indians and will go beyond the call of duty.

Primary Responsibilities of the Medical Director

• The Medical Director is expected to act as a mentor to their physicians and medical staff, requiring excellent leadership qualities, patience, and confidence.
• Works in concert with the Division Director–Health & Human Services to direct the Buford L. Rolin Health Clinic by focusing on the clinical portion of administration in the planning and delivery of comprehensive health care and prevention programs, including the Primary Care Clinic, Pharmacy, Lab, Radiology, Medical Records, First Generation Clinic and Employee Clinic.
• Engages in evaluation of the efficacy of the clinical services and programs through external feedback loops with patients, referral sources, validated quality assurance measures, and internal feedback mechanisms with employees and medical practitioners. Takes personal accountability for the engagement and career development of assigned staff.
• Along with the Division Director–Health & Human Services, establishes short and long-range strategic goals for all services offered in the Buford L. Rolin Health Clinic. Builds strong relationships with leaders in other similarly situated organizations to stay abreast health service delivery best practices as well as technology improvements.
• Coordinates with Revenue Cycle Director, Director-Quality Assurance/Quality Improvement, and Health Information Manager/CAC to facilitate improvements to the Health Department processes that translate to quality patient care.
• Responsible and accountable for the performance of staff physicians, Physician Extenders, and other medical providers within the clinical care departments.
• Works closely with the Director-Quality Assurance/Quality Improvement to investigate patient and employee complaints and reports findings to the Quality Assurance Director and/or the Director-Health.
• Works closely with the Director-Quality Assurance/Quality Improvement, Director-Nursing, and HIM Manager to create and maintain a Peer review program and report findings to the Director-Health.
• Provides care and guidance for emergency situations as needed.
• Participates in appropriate meetings to develop new, modify existing, and evaluate medical policies and procedures and standards of care with the objective of improving the quality of patient care.
• Maintains patients’ records in problem-oriented medical format with entries according to program policy to assure compliance with coding, clinical and legal standards, using the electronic health record.
• Maintains professional certification through participation appropriate program of continuing medical education relative to the needs of the Tribal health program.
• Participates in community activities and community health planning as necessary.
• Serves as collaborative physician for up to four (4) Nurse Practitioner(s), and/or Physician Assistant(s) to include monthly chart audits as applicable for the level of supervision and state licensure laws.
• Fills in for medical providers during staff shortages by seeing patients as needed to keep the Primary Care Clinic operating at a high level.
• Supervises and coordinates the schedules of the medical providers and the Director-Nursing.
• Provides general supervision of direct reports to include guidance, performance evaluations, progressive discipline, leave approvals, timesheets, etc. with applicable approval, when necessary, to ensure that an adequate number of patients per day is seen in the primary care clinic.
• Actively participates in Health Department committees, including but not limited to Chart Audit, Infection Control/Safety and Pharmacy and Therapeutics.
• Organizes and maintains productivity for all clinical departments and reports those to the Director-Health on a monthly basis.
• Meets with the Director-Health, Division Director-Health & Human Services, and Chief Operating Officer on clinical and administrative matters when needed.
• Performs other duties as assigned by the appropriate person.

Day-to-day Responsibilities

• Leads staff, by being visible and interacting with personnel and inspiring them with Purpose and Values.
• Serves as a Liaison between clinical departments and Administration.
• Ensures that medical providers are adhering to GPRA standards.
• Plans, organizes, coordinates, and supervises all clinical operations of the Primary Care Clinic, First Generation Clinic, Employee Clinic, Laboratory and Pharmacy.
•  Supervises and coordinates the schedules of the medical providers and the Director-Nursing.
• Directs the clinical departments within the Primary Care Clinic, in coordination with the Director-Health, including but not limited to: staff meetings, general supervision, performance evaluations, disciplinary procedures, leave approvals, timesheets, etc., with applicable approval when necessary.
• Keeps staff updated on new and changing healthcare regulations.

Education/License/Certification and Experience Requirements

• Must possess and maintain State of Alabama Medical License OR must possess Medical License and obtain State of Alabama Medical License within six (6) months from the date of hire. Must be an eligible Medicare provider.
• Bachelor’s degree in a health/science related field required; Master’s degree in healthcare preferred.
• Ten (10) years’ experience practicing Family Medicine required; residency training and fellowship will be accepted as relevant experience.
• Five (5) years of management experience in an ambulatory setting required, Supervises others who supervise direct reports, monitoring and coordinating the activities of medical providers and other medical professionals with general supervision, performance evaluations, disciplinary procedures, and leave approvals.
• Must maintain current professional licensure in Basic Life Support (BLS) or obtain licensure within ninety (90) days of official date of hire in this position.
• Must possess certification of “Mandatory Reporter Training” or obtain certification during the first week of employment.

Skills Required

• Absolute confidentiality, adhering to HIPAA guidelines and the Privacy Act.
• Demonstrated knowledge of management and clinical best practices, principles, and trends in healthcare
• Demonstrated departmental strategic budget planning, including development of financial reports necessary to justify departmental needs.
• Demonstrated knowledge of community agencies, resources, and services provided for reference to patients.
• Demonstrated understanding of applicable federal, state, and local laws, rules, regulations, policies, and procedures related to healthcare.
• Demonstrated knowledge of the principles and practices of effective supervision and training of clinical employees
• Proven Ability to professionally address public and professional groups.
• Proven Ability to work independently, set priorities, plan, organize, and implement activities.
• Proven ability to analyze and effectively respond to administrative, personnel, and clinical challenges with a focus on root cause identification and mitigation.
• Proven Ability to prepare and maintain clinical data to utilize for improving clinic performance.
• Proven Ability to maintain effective working relationships with employees, other organizations, and the public.
• Proven Ability to inspire clinical staff to provide the highest quality of healthcare services to patients.
• Proven Ability to effectively communicate the mission and goals of the Buford L. Rollin Health Clinic to all employees while fostering a positive, inclusive, environment for staff, patients, and guests.
• Proven Ability to understand instructions and communicate effectively, both verbally and in writing.
• Proven ability to understand and utilize electronic health records, with experience in planning and implementing new EHR and associated interfaces and software.
• Ability to work in a Windows environment with various software programs such as Microsoft Office..
• Advanced understanding of procedure (CPT) and diagnosis (ICD-10) codes for outpatient clinics.
• Familiarity with the cultural factors relative to the care of Native Americans preferred.
• Ability to work in a high-performance, fast-paced, high-pressure environment.
• Adept at multi-tasking, have unquestionable integrity, with an uncompromising commitment to quality.
• Organized with unfailing attention to detail.
• Exceptional interpersonal and communication skills, both verbally and in writing.
• Outstanding project management and organizational skills.
• Ability to write and implement policies and procedures as needed for the operation of the department

Additional Requirements

• Ability to work odd and irregular hours, as needed; flexible in regards to accommodating emergency visits as needed.
• Ability to re-locate within 60 miles of PBCI Tribal Offices (Atmore, AL).
• Must be willing to have oversight of laboratory/CLIA operations.
• Must successfully pass the required criminal and character background check.
• Ability to travel and participate in required training, leadership development, and other events.
• Ability to adequately and successfully perform all duties and responsibilities of this position.

Every applicant must complete an application provided by Human Resources. A resume will not be accepted in the place of an application.

**Please note ALL individuals selected for employment are required to complete a background investigation. Individuals being placed in positions designed as child-sensitive or data-sensitive must successfully complete a background check prior to employment.

INDIAN PREFERENCE, SPOUSAL PREFERENCE, OR FIRST GENERATION:

In the event more than one applicant meets the requirements, as stated in a job description, preference shall be given in the following order: (1) Tribal Member (2) First Generation Descendant of a Tribal Member (3) Spouse of Tribal Member (4) Indian (5) Non-Indian

In the event that a position of employment is funded in whole or in part my any federal grant and/or contract or other public funding, preference shall be given in the following order: (1) Indian (2) Non-Indian

In order to receive preference, the appropriate documentation must be submitted.

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