Medical Claims Specialist - Serenity Healthcare

Medical Claims Specialist - Full-time 

*Onsite - Lehi, UT 

Serenity Healthcare is seeking a Medical Claims Specialist to provide the billing team with additional support in order to obtain financial compensation for medical claims. The claims specialist reviews unpaid medical claims and makes requests to insurance companies for payment.

Daily Responsibilities

• Audit claims to ensure accuracy
• Ensure patient information is accurate and complete
• Confirm patient benefits and insurance
• Monitor and resolve financial discrepancies
• File and maintain organized documentation of all billing and records
• Follow set billing processes and procedures
• Identify trends causing slow payment and work with manager to reduce aging AR
• Meet quality and production standards set by Serenity
• Maintain good working relationship with the billing team
• Additional duties as assigned

Qualifications

• Excellent communication skills
• Strong interpersonal skills
• Comfortable being on the phone for extended periods of time
• Experience with Microsoft Suite of office products
• Ability to handle multiple tasks concurrently
• Excellent Oral and Written communication
• Desire to learn and understand new concepts 

Benefits 

• Competitive pay $17-$20/hr (DOE)
• Medical, Dental, Vision, insurance- Serenity covers 90% of your insurance premium for you and your co-dependents 
• Life Insurance
• Flexible spending account
• Paid time off
• 401k
• Office lunches and treats

Who We Are

Serenity is committed to creating the finest customer experience. Using innovative technology, we enable patients to take back their lives. Established in 2017, Serenity is a healthcare start-up in high-growth mode with multiple sites in Arizona, Colorado, Utah, Nevada, Texas and Florida. We believe people should live their best lives, and mental health is a substantial segment of total well-being. We bring the same passion we have for improving our patient’s lives to providing a work experience that will help you do your best work, enjoy the time you invest at work, and succeed in life outside of work. We take our people and culture seriously and make it a priority to invest in both. 

*This position is contingent on a background check. 

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