Medical Billing - Supervisor - Medical AR Management Services, LLC

Medical Billing Supervisor

Position Summary: The Medical Billing Team Leader engages team members, provides direction and accountability for billing specialists, trains billers, performs quality audits, and provides performance feedback.

Job Duties

• Understand and support all aspects of job descriptions within the department
• Professionally represent client as client billing office
• Reinforce and ensure department goals and activity metrics are met
• Analyze data to assess quality/productivity and identify trends
• Meet regularly with each team member to review progress and/or address concerns
• Guide team members toward solutions
• Encourage and support team member development
• Acknowledge team member success and recognize improvement
• Redirect team members when performance does not align with company goals
• Provide regular feedback to department manager regarding team performance, obstacles, achievements, struggles, etc.
• Train new team members, as well as existing team members when applicable
• Seek counsel from department manager when necessary
• Support department manager and company vision
• Apply company policies consistently to all team members
• Comply with state/federal regulations and adhere to HIPAA and PHI guidelines
• Perform other duties as assigned

Required Knowledge, Skills, and Abilities

• 3-5 years medical billing or applicable experience

• Complete knowledge of Front-End Billing process
• Knowledge of various hospital Interfaces/hospital systems
• Knowledge of identifying issues with electronic files
• Communication with internal and external IT Help Desk
• Knowledge of hospital crossovers data
• MedFM software experience is a plus

• Aptitude for leadership
• Demonstrated history of on-going professional and personal development
• Strong attention to detail, goal oriented
• Commitment to superior customer service
• Excellent written and verbal communication

• Team player
• Prioritize and manage multiple responsibilities
• Experience with medical billing software

Expectations

Monitor and communicate all incoming interfaces issues and resolve

Coach and Train employees on working the Front End Process

Assist in resolving all unbilled/unknown charges

Learn Baylor, MPC, and UT billing rules and guidelines

Responsible for generating Client bills, research patients, missing accessions

Ensure KPI Goals are met

Be a backup for all areas in Front End

Mange Employee Time

Provide feedback to team

Support management