Medical Billing Specialist/Collection specialist from Select Source International Pvt Ltd

Job Title: Medical Billing Specialist

Location: - Orlando, FL

Duration: - 06 - Months of Contract (With Possible Extension)  
Shift Timing: - 1^st shift (8:30 am – 5 pm)

Job Summary

• Focused on Collections of patient accounts - patients using LVAD (Left Ventricular Assist Device), filing claims, reviewing EOBs (Explanation of Benefits) from Insurance companies with patients over the phone, taking numerous telephone calls per day that drop into the queue, using proper Codes to bill
• Skills Needed: Good Listening, good communication, fine attention to detail, good telephone skills, good customer service, good time-management skills, good analytical skills, good problem-solving skills
• Is part of a Team with a Monthly goal to bring in Cash Collections (they do not handle cash directly) - the goal is 13 million to 16 million monthly in collections
• Will provide training on the systems used - LVAD Driveline, Dyson, & Patient Covent - No need to come with experience in these systems
• Experience Needed: 3 to 5 years is preferred but not needed, however, a candidate should come with a mid-level range of experience versus no experience
• Experience in AR/Collections, Billing/Collections, Medicaid and Medicare Collections background, and accounting background
• Education: A minimum of a H.S. Diploma or GED is a must-have.

• To succeed in this role, collections specialists need to have a range of skills and competencies that enable them to communicate, negotiate, analyze, and resolve issues with payers and patients.
• Attention to detail.
• Good communication skills.
• Listening skills.
• Document accounts with detail.
• Critical thinking.
• Be able to read an explanation of benefits (EOB).
• Analytical skills are crucial for a collection specialist.
• Need to be able to use various tools and systems.
• Problem solving skills.
• They have to face and overcome various challenges and difficulties in their work.
• Customer service skills.
• Maintain positive and long-term relationships with customers and payers.
• Time management skills.
• Attendance needs to be good.