Medical Billing Manager - OCD Anxiety Centers

The Company You'll Join

The OCD and Anxiety Treatment Center (TOATC) is the nation’s largest provider of IOP services for individuals dealing with OCD, Anxiety and Trauma. As the leading provider our clinical outcomes are second to none. You will join a winning team that is committed to evidence-based treatment and long-term results. We are passionate about bringing help and hope to some of the most underserved clinical populations. We strive to change the lives of individuals and their families suffering from unrelenting anxiety, disturbing and terrifying thoughts, uncontrollable worry, exhausting behaviors and rituals, and avoidance that keeps them from living their lives. We are an evidence-based practice, which means we do what works, stay up to date with scientific research, and regularly attend international training to keep us at our very best.

Our Investment in You

• A competitive base salary starting at $75,000/year
• 401k match
• Core benefits: medical/dental/vision, with the company contribution to medical benefits for employee
• Company-paid employee life insurance
• Voluntary benefits
• Paid time off includes 15 days (120 hours) of “Paid Time Off,” 5 days (40 hours) of “Sick Time,” and 9 days (72 hours) “Company holiday” pay
• Paid specialized ongoing training, strengthening your skills, experiences, and connections that will help advance your career

The Team You'll Work With

The success of our organization is dependent on the trust and confidence we earn from our employees, clients, and community. Our values are connected to our work at The OCD & Anxiety Treatment Center and are measured against the highest possible standards of ethical business conduct.

• We act with integrity and communicate honestly and openly
• We are passionate about meeting the company’s needs and delivering for our clients
• We are accountable for all our actions
• We work together as a team and are committed to excellence and innovation
• We respect each other and celebrate our diversity

We set the bar that high for practical and aspirational reasons. Candidates with similar ethical standards, who have the ability to adapt to a fast-moving working culture, and who are committed to providing excellent client service are encouraged to apply.

The Purpose of Your Role

The billing manager is responsible for leading and planning billing operations. They are responsible for designing, implementing, and enforcing policies and procedures and streamlining effective billing processes across multiple disciplines. The billing manager performs all billing transactions and supervises the billing and collection operations to ensure accurate and timely submission of claims, payments, prompt collections, and aggressive denial management. They resolve complex billing issues and initiate innovative billing functions.

Success Indicators/KPI’s

• A/R greater than 90 days 12% or less
• Claims exception rate of less than 2.5%
• Bad debt less than 1.5% of annual income

Competencies

• Ability to audit, identify and resolve process inefficiencies
• Ability to lead and motivate a team
• Demonstrate in-depth knowledge of medical billing practices
• Be organized and results driven

Responsibilities

• Oversees the day-to-day operations of the Billing Department
• Designs strategy for the department and sets goals for growth
• Completes all Train the Trainer coaching and responsibilities
• Trains new employees and coaches and develops existing employees
• Manages performance problems and terminations
• Supports problem resolution and decision-making
• Audits the team for accuracy, efficiency, and effectiveness
• Manages and approves timecards, paid time off, and sick time
• Trains new and current billers, ensuring smooth workflow
• Maintains a thorough knowledge of all the payer contracts and ensures contract billing is timely and appropriate
• Maintains balance with the general ledger and budget
• Tracks, submits, appeals, and resolves denied claims, and analyzes reimbursements according to contractual agreements
• Performs a variety of duties, including accounts receivable, customer service, correspondence, and daily reconciliation of activities
• Manages unassigned payments and applies them to outstanding balances or submits requests for refund
• Acquires accurate benefits, including co-pays, co-insurance, deductible, etc.
• Coordinates benefits and transition between various levels of care
• Learns and practices de-escalation techniques (may occasionally be exposed to high-stress environments)
• Adheres to all company policies and procedures
• Other duties as assigned

The Skills and Expertise You Have

• 4+ years medical billing, Medicaid, and Medicare billing experience
• 2+ years management experience
• Expertise in processing claims for insurance companies
• Demonstrates leadership and management capabilities
• Works and communicates effectively with billing employees, management, and clients
• Familiarity with medical terminology and medical billing practices
• Proficient knowledge of computers, including Microsoft Word, Excel, and other computer software
• Accurate and efficient electronic data entry
• Must be punctual and maintain excellent attendance
• Organized, detail-oriented, takes the initiative, and completes job responsibilities independently
• Multitask, problem-solve, interpersonal skills, and strong written and verbal communication skills
• Thrives in a changing work environment, including inside, outside, and loud noise level

Preferred Qualifications

• Extensive knowledge of EMR software including revenue cycle management
• College Degree in medical coding, health information management or related field

Disclaimer

TOATC has not designed this job description to contain a comprehensive list of activities, duties, or responsibilities required of the employee. Furthermore, TOATC reserves the right to change or assign new duties, responsibilities, and activities at any time, with or without notice.

Equal Employment Opportunity Commission (EEOC) statement

TOATC is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, genetics, disability, political affiliation, personal appearance, family responsibilities, or any other legally protected class under federal, state, or local law. This applies to all aspects of employment, including recruitment, hiring, job assignments, promotions, working conditions, scheduling, benefits, wage and salary administration, disciplinary action, termination, and social, educational, and recreational programs.

Website

https://www.theocdandanxietytreatmentcenter.com/