Medical Billing & Collections Mail Clerk - Rotech Healthcare Inc.

Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment.  We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage Rotech.com

Summary

We are seeking a dedicated Medical Billing & Collections Mail Clerk for our Billing Center (BCC). This position is responsible for sorting and date-stamping all incoming mail and UPS packages; receives all hard-copy checks and EOBs; distributes all according to appropriate BCC Departments.

Pay starting at $14

Essential Duties and Responsibilities

• Attaches confirmed deposit ticket to the corresponding check copies and delivers to Band Management Processor
• Creates a calculator tape for each batch of original checks and attaches tape to the batch
• Date stamps EOBs and makes three copies for appropriate person
• Maintains batch of original checks, check copies and tape
• Makes a copy of the original check, money order or cash and attaches copies to the batch
• Receives a completed deposit ticket from the Bank Management Processor and matches the ticket to the corresponding batch of original checks
• Receives UPS packets and date stamps each piece of paper within the packet for the date received
• Runs a calculator tape “grand” total for each company
• Sends Tape to Collection Supervisor for reconciliation
• Separates checks from EOBs and/or Daily Control Sheet by company; date stamps each EOB and/or Daily Control Sheet; creates coinciding batches of original check/money order/credit card report and EOB or Daily Control Sheet; provides Bank Management with all batches of EOBs grouped by company and all batches of Daily Control Sheets and Credit Card Reports grouped by Store
• Sorts and verifies mail once it is picked up from the PO Box
• Sorts incoming payments by Company and verifies that check is payable to a Rotech Company and/or the company number is identifiable
• Sorts packets by document type and delivers to appropriate person
• Stamps the back of each check with Rotech’s restrictive endorsement “for deposit only”
• Transfers all EOBs received without a check to Bank Management and begins to batch bulk checks, money orders and/or credit card transactions
• Verifies check amount versus the EOB
• Performs other duties as assigned

Employment is contingent on

• Background investigation (company-wide)
• Drug screen (when applicable for the position)
• Valid driver’s license in state of residence with a clean driving record (when applicable for the position)

Education and/or Experience

• High school diploma or GED equivalent
• Experience working in healthcare, home health or medical field and administrative record management
• One to three years of related prior work experience in a team-oriented environment
• Strong customer service background

Skills, Knowledge and Abilities

• Effectively communicate in English; both oral and written, with location employees to ensure questions and concerns are processed in a timely manner
• Helpful, knowledgeable and polite while maintaining a positive attitude
• Interpret a variety of instructions in a variety of communication mediums
• Maintain confidentiality and practice discretion and caution when handling sensitive information
• Multi-task along with attention to detail
• Self-motivation, organized, time-management and deductive problem solving skills
• Work independently and as part of a team

Physical Demands

• Capable of lifting minimum of 20lbs, stand for long periods of time, bend, stoop and/or reach and stamp/staple paperwork repetitively
• Requires sitting, walking, standing, bending, lifting, reaching, talking or listening
• Requires close vision to small print on computer and or paperwork

Machines, Equipment and Technical Abilities

• Email transmission and communication
• Internet navigation and research
• Microsoft applications including but not limited to Word, Excel, etc.
• Office equipment; fax machine, copier, printer, phone and computer

Work Environment

• Office environment

Benefits

• 401k
• Medical, Dental and Vision
• Life Insurance and Disability
• Generous Paid Time Off and Paid Holidays
• Employee Discount Program
• Employee Recognition Program
• Bonus and Incentive Opportunities 
• Mileage reimbursement (when applicable for the position)
• Telephone reimbursement (when applicable for the position)

Make the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, Sign into your account. All positions are posted for a min of 5 days and positions are opened until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in Rotech Healthcare Inc.

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.