Medical Assistant Training Specialist - Ultimate Medical Academy

Purpose of the Position:

The Training Specialist fulfills primary course facilitation responsibilities to cohorts of workforce learners as assigned.  The Training Specialist engages learners in the delivery of core content, evaluates student learning, provides pro-active and responsive academic support to learners, and serves as a subject matter expert for program alignment with industry standards.  The Training Specialist also fulfills the role of Subject Matter Expert (SME) for course design/improvements as needed.  The Training Specialist reports to an instructional manager or Dean as assigned.

UMA is a nonprofit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus. 

• Anticipated starting rate of $350.00 per week for 12-15 hours 
• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• $50,000 Life Insurance (UMA paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age)
• Pet Insurance
• Identity Theft Protection

*This program will run for 25 weeks. 

Key Responsibilities:

Functional: 

• Represents Nasium Training to assigned learners in accordance with the established mission and values.
• Facilitates centralized curriculum in accordance with assigned schedule through the online learning management system (LMS) and/or physical classroom as assigned.
• Demonstrates proficiency with LMS tools, course content and materials.
• Facilitates classroom discussion and online discussion forums to ensure student engagement and interaction.
• Proactively monitors learner’s performance and actively outreaches as needed. 
• Responds to student questions and concerns promptly.
• Provides feedback in a constructive, positive, and timely manner.
• Creates learning support tools to support students based on demonstrated needs.
• Provides instruction in synchronous group sessions based on course content and delivery requirements.
• Reviews and researches content, recommends improvements, and supports content development as a SME as assigned.
• Performs other duties as requested to ensure effective curriculum and instruction.

Technical: 

• Is regularly active in assigned course rooms and hosts weekly office hours.
• Grades course activities and posts by established deadlines. 
• Models netiquette and provides corrective feedback to students, as appropriate.
• Maintains required licensure/certification in accordance with state regulations and Nasium Training requirements including required meetings, in-services, professional development, and continuing education credits.
• Follows Student and Employee Code of Conduct and Scholastic Honesty policies.
• Is responsive to Nasium Training leadership, staff, and students via email, telephone, and/or virtual or other communications per established expectations and timelines.

Compliance: 

• Effectively communicates compliance requirements to students and other staff as appropriate and quickly escalates any compliance concerns to assigned manager.

Work Experience, Skills & Abilities:

Minimum Requirements:

Licensed Healthcare Agent (varies by state)

• 2-40 License (Health Insurance) Required; Both 2-40 and 2-15 (Life Insurance) preferred.
• Bachelor’s Degree plus 3 years LHA experience
• State-specific licensing requirements to be defined if needed.

Medical Assistant (varies by state)

• Training facilitators must hold an active Medical Assistant certification recognized by one or more of the states the training will be focused on.
• A minimum of 3 years of experience working as a Medical Assistant in a hospital and/or medical practice setting.

Basic/Limited X-ray Machine Operator (varies by state)

• Training facilitators must hold an active license for Basic or Limited X-ray Machine Operator in one or more of the states the training will be focused on.
• A minimum of three years of experience performing the responsibilities of an X-ray machine operator.

Pharmacy Technician (varies by state)

• Training facilitators must hold an active license as a Pharmacy Technician in one or more of the states the training will be focused on.
• A minimum of three years of experience as a Pharmacy Technician in a retail or hospital pharmacy setting.

Mental Health Foundations for Healthcare Professionals

• Master’s degree in psychology, clinical social work, or a related field
• A minimum of three years of experience in a counseling or a related mental health field connecting with individual clients or patients.

All Instructors 

• Proficient verbal and written English  
• Able to support a diverse and inclusive work environment 

Preferred Requirements:

• Experience with Learning Management Systems 
• Experience with synchronous instructional tools 
• Has knowledge of and experience with technological tools and software 
• Success in applying adult learning principles and practices to online teaching 
• Inspires students to meet their career goals using career connections and strategies 

Working Environment:

• May work remote with the option of onsite in a shared workspace.  
• Flexibility to work days, evenings and weekends as needed.  
• Travel to Nasium locations may be required (amount tbd based on program)

Physical Demands:

• Requires long periods of sitting at a desk working on a computer 
• Requires occasional bending, stooping, and squatting 
• Requires occasional lifting of up to 10 lbs. 

OUR VALUES

Our institutional values are shaped and validated by our team members. They describe how we strive to operate and are the standards of behavior we look to embody. 

ACT WITH INTEGRITY.

We operate honestly and ethically in a compliant fashion. We are fair and trustworthy in our interactions with all we serve. Our team members, at all levels, lead by example and strive to do the right thing for our students and for each other. We are disciplined professionals who strive to be straightforward and dependable.

CHAMPION STUDENT OUTCOMES.
We live by a strong commitment to our students and are passionate about preparing them for meaningful careers. We are deeply dedicated to ensuring students’ educational and career success. We excel at building our students’ confidence and empowering them to reach their full potential.

COMMIT TO TEAM MEMBER SUCCESS.
We are committed to our team members’ success. We strive to create an environment that attracts and retains the best talent while offering continuous learning, professional development, and career growth opportunities. We recognize and reward our team members for their contributions to the organization and to our students.

PURSUE RESULTS WITH PURPOSE.
​​​​​​​We pursue results with a sense of purpose reflective of our student-centered mission. We take responsibility for supporting ambitious student outcomes and hold each other accountable to this end. We think strategically and critically, greet new ideas and challenges openly, and look for innovative solutions to challenges.

HAVE FUN. BUILD ENERGY.
Enjoying what we do is central to achieving our goals. Building energy, having fun, being optimistic, and creating a positive working environment are all critical to our success and that of our students. We strive to be inspired and to inspire others. We consistently show appreciation and celebrate our successes, both large and small.

WORK AS ONE.
​​​​​​​We believe that diverse, inclusive teams produce breakthrough results.  We strive to build and maintain positive relationships with team members from all types of backgrounds by showing respect and humility when interacting with each other and resolving conflicts in a constructive manner.  By working together, we win together, ensuring that the goals of the institution are the focal point of our efforts.

UMA will NEVER ask you to send money or ask you to provide bank account information in order for you to get reimbursed for tools to work. If you have been contacted by someone claiming to be from UMA about a job posting, you can always verify the position at https://careers-ultimatemedical.icims.com/