Medical Assistant - MercyFirst

LOCATION: Syosset

REPORTS TO: Nursing Supervisor

DEPARTMENT: Medical Department

SCHEDULE: Full - Time / Onsite

$1,500 Hiring Bonus

AGENCY BACKGROUND:

MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst serves more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures and develop their full potential.

PROGRAM BACKGROUND:

The Medical Department provides medical services to children ages 0 to 21 that have been placed in MercyFirst care. Children placed in care are more likely than not to be exposed to adverse childhood experiences (ACE) and traumatic stress. ACE exposure is linked to poor academic performance, poor health outcomes, and certain diseases. The Medical Department is the first line of defense to help detect health problems early. They do so by providing evidence-based, strength-based, trauma-informed, and child-centered approach to service delivery.

SUMMARY:

Under the direction of the Nurse Supervisor, the Medical Assistant will assist the medical team in providing safe and knowledgeable medical assistance for youth in foster care and in residential settings. Responsible for general clerical tasks within the Medical Program as assigned by the supervisor.
 

REQUIRED QUALIFICATIONS:
 

RESPONSIBILITIES:

• Conduct all work with good faith and compliance with all legal and regulatory requirements.
• Maintain good attendance and report to work on time.
• Complete attendance records accurately.
• Safeguard confidential information.
• Successfully complete minimum training requirements.
• Communicate accurate information in a timely manner to supervisors.
• Accurately complete job-related documentation in a timely manner.
• Communicate in a professional manner to children, families, peers, outside agencies/vendors.
• Demonstrate cultural competence.
• Demonstrate a willingness to take on new responsibilities and alter performance with changing needs.
• Continually seek to improve the efficiency and effectiveness of their department and the agency.
• Organize tasks, data, and work area.
• Manage time effectively.
• Communicate effectively, both verbally and in writing.
• Maintain a safe and secure environment for clients.
• Take vital signs.
• Triage patients.
• Obtain certain lab specimens.
• Administer hearing and vision tests.
• Perform infection control inspections for exams rooms between patients and after clinic.
• Instruct staff on proper infection control techniques.
• Organize supplies and stock exam rooms with necessary items.
• Perform EKG tests as ordered by physician.
• Electronic Health Record-Data entry responsibilities.
• Specialty Care Referrals and outreach to obtain medical findings/records from external provider.
• Dental Referrals.
• Track and process invoices for payment with the Fiscal department.
• Document observations and activities.
• Maintain a safe and secure environment for clients.
• Maintain appropriate professional boundaries with clients and staff.
• Data entry.
• Answering phone calls and emails.
• Communicate and respond effectively, professionally, and timely via phone calls and email correspondence.
• Communicate emergency information to Medical Provider/Director or supervisor in a timely manner.
• Assist with special projects.
• Schedule appointments.
• Request medical records.
• Conduct medical and program supply inventories.
• Maintain appropriate boundaries.
• Follow all MercyFirst’s established policies and procedures.
• Understanding and willingness to commit to the Agency’s Mission, core values, Sanctuary commitments, and DEIB principles.

BENEFITS/PERKS:

• A comprehensive health insurance package including medical, dental and vision plans for you and your family.
• 403B retirement benefits
• Employer-paid life insurance and long-term disability insurance
• Generous paid time off (vacation, personal, sick, 12 paid holidays)
• Free employee assistance program through National EAP
• Insurance discounts for our staff and their families
• Trainings to support professional and personal development.
• Employee wellness program
• Employee recognition activities

Salary Range:
$18.00/hr.
Hiring bonus of $1,500 after 500 worked hours.

MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.