Medical Assistant Supervisor - Fourth Street Clinic

HOMELESSNESS HURTS. HEALTH CARE HELPS. If you are passionate about giving back to your community, we want you to join our team. Fourth Street Clinic, in downtown Salt Lake City, has been providing essential health care services to those experiencing homelessness for nearly 35 years. When you join the growing Fourth Street Clinic team, you're not just taking a job; you're impacting the lives of others.

Fourth Street Clinic works to improve overall health outcomes for persons experiencing homelessness through access to high-quality, evidence-based healthcare in a trauma-informed setting. For many Utahns experiencing homelessness, Fourth Street Clinic is their first and only chance at a diagnosis and ongoing treatment. By increasing access to primary medical care, behavioral health, dental, pharmacy, specialty care, health education, and supportive services we are a major partner in ending homelessness, promoting community health, and achieving across-the-board healthcare savings.

The Fourth Street MA Supervisor is an exciting role at our main clinic in downtown Salt Lake City. This role provides direct care to our patients and supervises an amazing Medical Assistant team with the MA Manager and the Nursing Director. The team assists primary care, behavioral health, and many specialty provider staff both at our main hub and at outreach sites with our mobile clinic.

Our Medical Assistant team members are true chameleons of the healthcare industry, demonstrating a range of talent that includes clinical and administrative capabilities, providing a variety of opportunities to have a positive impact on our patients' lives. This role is busy and varied, and requires enthusiasm, flexibility, and commitment; MAs have these qualities in spades. Join this fun, dedicated, compassionate, educated, and resourceful team.

Take this opportunity to specialize in an area you are passionate about, whether that is integrated healthcare, nonprofit work, or delivering care to the underserved and unhoused.

Core Responsibilities

• Supervise MA staff including schedules, timecards, performance reviews, and daily operations of the team.
• Support patient flow through the clinic, helping them to access multiple services.
• Model, support and encourage a collaborative culture that values mutual respect, cooperative partnerships, continuous learning, trust, and fairness.
• Identify, develop, and provide educational opportunities for patients and staff.
• Utilize quality improvement initiatives with nursing and MA staff to improve patient outcomes and achieve optimal health goals.
• Ensure all assigned staff meet CLIA, HIPPA, and OSHA guidelines in conjunction with the Clinic Nurse Educator.

Preferred Experience

• Experience with Epic EHR preferred
• Second language skills, including Spanish
• Previous experience in behavioral health, primary care, or with the underserved population
• Previous supervisory experience
• Current MA license

Minimum Requirements

• Current Healthcare Provider BLS or able to obtain within 90 days of hire

More about our benefit package:

Fourth Street Clinic aims to support employees across all aspects of individual wellness and has built a comprehensive benefits package to support this goal. Benefits include:

• 100% of the premium for individual health insurance;
• Affordable dental & vision coverage;
• Health Savings Account with company match each payroll;
• Company-paid Life & Long-Term Disability insurance;
• 3% employer contribution to 401(k), plus additional dollar-for-dollar company match of employee contributions up to 2%;
• Generous paid time-off starting at 3 weeks/year for full-time employees;
• 13 paid holidays, plus 2 personal holidays and 2 wellness days per year;
• Tuition reimbursement; and
• Employee Assistance programs.

Why Fourth Street Clinic?

According to the U.S. Department of Health & Human Services, many people in the United States don't get needed healthcare services due to barriers such as a lack of transportation, affordable housing, educational background, or discrimination. Fourth Street Clinic is here to provide services to vulnerable individuals and families, reducing barriers caused by social determinants of health. Fourth Street Clinic began in 1988 as a triage clinic with one part-time nurse, relying on hospital volunteers for patient treatment. Today, Fourth Street Clinic operates with a staff of nearly 100 individuals and an eight-figure annual budget. Last year, we provided comprehensive health care to 5,369 unsheltered individuals through more than 20,000 visits.

Fourth Street Clinic embraces diversity, equity, inclusion, and belonging at all levels of our organization, and we strive for every employee to feel comfortable being their authentic self at work. We are committed to building a team with a variety of backgrounds, identities, and ideas. We value greater inclusivity which yields greater achievements, fosters belonging, and improves access to high-quality health care for all as an essential human right.

Apply now to join our expanding team of dedicated, innovative, mission-driven staff who seek to deliver integrated health care to the most vulnerable members of our community!