Medical Assistant - Suffolk - LUKE

MEDICAL ASSISTANT

“We encourage Military Veterans and Military Spouses to apply"

SITE OF SERVICE:

·       Naval Medical Center Portsmouth, VA (NMCP) and its associated Branch Health/Medical Clinics (BHC) and Tricare Prime Clinics (TPC). Suffolk, VA

POSITION QUALIFICATION/REQUIREMENTS:

·       Education: Possess a high school diploma or GED certificate.

•      Be a graduate from a medical assistant training program, OR

•      A formal medical services training program of the United States Armed Forces, OR

•      Other formal program as specified in the position specific Task Order, OR

•      A formal program approved by the MTF

·       Experience: 1 year experience as a Medical Assistant within the last 3 years.

·       Certification: Current Basic Life Saver (BLS) hands on certification through the AHA

·       U.S. Citizenship: HCWs performing under this contract shall be U.S. citizens.

·       English Language Requirement: The Contractor shall ensure that all HCWs providing services under this contract are able to read, write, and speak English well enough to effectively communicate.

·       HCW Physical Capability: HCWs shall be physically capable of standing and/or sitting for extended periods of time and physically capable of performing all services.

Medical Assistant (Coverage, MHP) – In addition to the duties listed, the following duties apply:

·       Proactively collaborate and integrate with members of the team, other departments and directorates to achieve optimal care for the patients in the HOME PORT model.

·       Actively participate in Team huddles.

·       Promote effective communication with staff, patients, and families and between other departments.

·       Proactively prepare for visits by reviewing upcoming provider schedules to avoid unnecessary visits with their provider and ensuring TEAM workflow.

·       Screen patients based on standard questionnaires per clinic protocol.

·       Prepare patient electronic health record and other appropriate forms prior to patient’s appointment (i.e., physical). Prepare paperwork during EHR failure.

·       Utilize automated programs and information technology tools to facilitate the patient experience. 

·       Perform data entry for population health metrics and health promotion. It is expected he/she will participate in updating patient data by utilizing communication and management tools (i.e., AHLTA, CHCS, Care Point, ICDB and Secure Messaging). 

·       Assist in the orientation of new personnel as assigned.

·       Collaborate with staff and support activities to maintain a safe and orderly department environment.

·       Perform administrative functions, to include scheduling appointments and preparing correspondence to patients, as assigned.

GENERAL DUTIES:

·       Maintain a level of productivity comparable with that of other individuals performing similar services. 

·       Participate in peer review and performance improvement activities.

·       Practice aseptic techniques as necessary. Comply with infection control guidelines to include the proper handling, storage, and disposal of infectious wastes, and the use of universal precautions to prevent the spread of infection. 

·       Function with an awareness and application of safety procedures.

·       Perform efficiently in emergency patient situations following established protocols, remaining calm, informing appropriate persons, and documenting events. 

·       Anticipate potential problems/emergencies and make appropriate interventions. 

·       Notify supervisor, director, or other designated person regarding problems that the HCW is unable to manage.

·       Apply an awareness of legal issues in all aspects of patient care and strive to manage situations in a reduced risk manner.

·       Participate in the implementation of the Family Advocacy Program as directed. Participation shall include, but not be limited to, appropriate medical examination, documentation, and reporting.

·        Exercise awareness and sensitivity to patient/significant others' rights, as identified within the MTF.

·       Maintain an awareness of responsibility and accountability for own professional practice.

·       Participate in continuing education to meet own professional growth.

·       Attend and/or comply with all annual training classes required by the Command, to include but not limited to online annual training provided by the MTF: disaster training, infection control, Sexual Harassment, Bloodborne Pathogens, Fire and Safety, Chemical, Biological, Radiological, Nuclear and Explosives (CBRNE), and all other required training.

·       Actively participate in the command’s Performance Improvement Program. 

·       Participate in meetings to review and evaluate the care provided to patients, identify opportunities to improve the care delivered, and recommend corrective action when problems exist.

·       Participate in the provision of in-service training to clinic staff members.

·       Provide training and/or direction as applicable to supporting government employe­es (e.g., hospital corpsmen, students, etc.).

·       Attend and participate in various meetings as directed.

·       Perform timely, accurate, and concise documentation of patient care.

·       Operate and manipulate automated systems such as CHCS, AHLTA, Essentris, MHS Genesis and Clinical Information System (CIS), participate in clinical staff Performance Improvement (PI) and Risk Management (RM) functions, as prescribed by the Commander.

·       Maintain DOD email account as directed. The HCW shall be responsive to all email and voicemail communications.

·       Exercise appropriate delegation of tasks and duties in the direction and coordination of health care team members, patient care, and clinic activities.

·       Maintain documentation of all treatment provided in accordance with clinic directives, and prepare such records and reports as may be required.

·       All records and reports must be legible. Abbreviations must be only those listed in local instructions.

HOURS: Medical Assistant (TPC Suffolk, MHP)

·       Services shall be provided Monday through Sunday between 0645 and 1900 Shifts will normally be scheduled for an eight and half (8.5) to nine (9) hour period, to include an uncompensated thirty (30) minute to sixty (60) minute lunch break, respectively.

·       Individual shift hours may occasionally be extended to accommodate travel team requirements or mass screening evolution, however in no instance will the shift exceed twelve (12) hours in length.

·       The clinic is closed on all Federal Holidays. Services shall not be required on federal holidays.

·       In no instance will the HCW be required to provide services in excess of eighty (80) hours per two-week period.

·       Fulltime employees are required to work 40 hours a week.

·       Part time employees are required to work 29 hours a week.

·       PRN employees MUST work 16 hours a month in each clinic covered

·       Required to have 56 hours (7days) of clinic orientation. Without this you won’t be able to pick up shifts.

·       I have read and understood the hours.

Base Down Days:

·       During a planned closure of the facility due to training, closures before or after holidays family down days, Employee will only be compensated for the actual hours worked. If clinic is closed and employee is not able to work, employee will be required to use leave or take LWOP (without penalty). 

SPECIAL REQUIREMENTS/SKILLS

Must be comfortable in a fast-paced, dynamic environment. Must be able and willing to reprioritize on short notice and work on multiple simultaneous projects. Flexible and able to work with various personalities. Team work skills required. Time management skills required. The ability to meet deadlines in a deadline intensive environment is essential. High level of adaptability and willingness to embrace change in a fast-paced, demanding environment.

Luke is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration from employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age or any other characteristic protected by law.

Links:

To learn more about LUKE please visit our website at:

http://www.lukestaffing.com