Medical Assistant - Cosmetic Physician Partners

Cosmetic Physician Partners is a dynamic and fast-growing network of physician-led medical aesthetic clinics across the United States. We're on a mission to enhance the quality of life for both our valued clients and team members, and we do this by providing exceptional leadership, market-leading support services, and a unique brand experience that delivers exceptional results.

We are currently hiring a Medical Assistant to join our team of aesthetic professionals at Plastic Surgery Associates & Allegro MedSpa in Santa Rosa, CA.

Plastic Surgery Associates & Allegro MedSpa serves clients from Sonoma, Napa, and Marin counties, and we're proud to have nationally recognized board-certified plastic surgeons who provide the highest quality of patient care and exceptional results.

Responsibilities: 

• Function as primary liaison between patients and physicians
• Ensure that every patient receives the highest quality of care and service from the first moment of contact throughout the check-in, treatment, and check-out process, to post-treatment follow up communications.
• Greeting patients, assisting in physician consultations, pre-op and post-op visits, and suture removal.
• Coordinate patient education, consents, and discharge procedures.
• Telephone/email triage
• Room and interview patients and document basic medical history
• Capture precise and detailed patient photographs, download to imaging software, and create layouts.
• Prepare fillers, injectables, and other treatments for doctor.
• Call in prescriptions to pharmacy on behalf of the surgeon
• Assist out-of-town patients with travel arrangements when necessary.
• Prepare, respond to, monitor, and follow up on patient questions
• Clean and stock treatment rooms.
• Clean and sterilize medical instruments.
• Cross-trained in front office responsibilities (front reception coverage)

Requirements:

• Treats all patients and other staff members with respect, is polite and professional, and keeps patient information private and secure according to HIPAA.
• Ability to effectively triage calls from patients to ensure appropriate scheduling.
• Excellent customer service, communication skills and telephone etiquette.
• Ability to understand patient’s needs and concerns.
• Ability to work as a team member.
• Ability to manage multiple tasks simultaneously.
• Organized with attention to detail.
• Computer proficiency.
• Knowledge of medical terminology.
• Knowledge of Nextech is a plus!
• Bilingual a major plus!

Education:

• High school diploma or equivalent.
• Certified Medical Assistant

Experience:

• Two years minimum experience in a medical practice, hospital, customer service, retail or hospitality environment setting preferred. Willing to train the right candidate.

Benefits:

• 401K with company match
• PTO
• Medical, Dental, Vision and additional insurances
• Much more!

Cosmetic Physician Partners, LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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