Medical Assistant - Brown University Health

Summary:

Reports to the Ambulatory Clinical Manager and/or Practice
Manager or other assigned Supervisory personnel and under general supervision
of the attending Licensed Independent Practitioner and functions in accordance
with established policies and procedures in an Ambulatory setting. All
essential functions performed in this position reflect the age-specific needs
of the geriatric adult adolescent and pediatric patient.  Fosters patient and family centered care and
nursing services in accordance with the Brown University Health�s mission vision values
with consideration of the life span including all developmental stages as well
as cultural patterns.

Responsibilities:

Works effectively and respectfully at his/her highest
capabilities and training.

Follows the practice clinic or office workflow protocols to
maximize quality and efficiency.

Performs pre-visit planning by reviewing and updating the
patient record prior to the appointment with recent test results consults
correspondence etc. and determines needed services based on practice
protocols.  Communicates point of care
reminders to providers via the electronic medical record (EMR). 

Prepares patients for examination and treatment in
accordance to their clinic specific workflow protocol by escorting from the
waiting area to the exam room. Takes vital signs weighs patients and records
in patient chart. Enters in patient chief complaint medication reconciliation
histories and other services as outlined in workflow protocol. Notes all
patient health concerns into EMR. Record the patient pain score. Completes all
questionnaires in the patient�s chart.

Ensures effectively patient flow throughout the practice
clinic and office.

Reviews Health Maintenance and Chronic Illness services and
performs/orders according to protocols and standing orders.

Performs testing procedures such as blood pressure EKG
pulse oximetry Hgb A1-C glucose urinalysis urine hcg rapid strep test and
other point of care tests.

Records allergy information medications medical surgical
and family histories in the patient chart. Initiates pharmacy benefits
verification.

Assists physician with physical examinations.  Performs all procedures using aseptic
techniques following standard procedures.

Assists provider with all physical examinations. Performs
all procedures using aseptic techniques following standard procedures.

Administers vaccines and places PPDs as per practice/clinic
protocol.

Completes appropriate follow-up up work after visit
including but not limited to ensuring all blood and specimens are properly
labeled recorded and sent to lab.

Follows up to ensure all lab results are entered in the
medical record.  Tracks orders and
results.  Contacts patients for outreach
and reminders for labs/orders.  Updates
EMR with status.  Reports all abnormal
lab results to physician or nurse immediately. 

Follows up on referrals for specialty care and/or other
services.  Tracks consult reports and
ensures EMR is updated accordingly. 
Contacts patients for outreach and/or reminders for referrals.

Checks for prescription refills pending. 

Ensures examination room is cleaned between each patient and
set-up appropriately for next appointment.

Thoroughly explains programs procedures and correct
preparation for various tests and exams. 
Provides education to patients regarding the importance of coordination
of care and the prudent use of emergency rooms when seeking care.  Documents identified barriers.

Schedules tests and follow-up appointments.  Pre-registers patient for next visit.  Verifies patient demographic and insurance
information.  Obtains prior
authorizations as needed.

Monitors and orders supplies and keeps room stocked. Cleans
medical equipment.  Reports broken or
missing equipment to manager immediately. 
Ensures exam rooms are prepared for each patient. Checks expiration
dates on medications and supplies removes and reports expired medication to
Practice or Clinic Management.

Assists with administrative office duties.  Mails reminders and other letters to
patients.

Manages time effectively. 
Fills slow periods with activities to prepare for future needs.  Minimizes non-productive time.

Maintains quality assurance safety environmental and
infection control in accordance with established hospital department policies
procedures and objectives.

Protects and preserves the patient�s right to privacy and
confidentiality.

Maintains a position attitude and actively engages in the
team approach of caring for patients.

Supports the goals and concepts of the patient centered
medical home by demonstrating flexibility and willingness to change. 

Performs other related duties as required.

Other information:

BASIC KNOWLEDGE:

High School graduate or equivalent required.

Able to read write and speak English. 

Basic Life Support Certification required.

Completion of a medical assistant certification preferred.

EXPERIENCE:

Graduate of a formal medical assistant training program or a
minimum of 3 years of medical assistant experience required.

Exceptions to the above requirements may be considered for applicants
who do not have formal medical assistant training but have at least three
years of related experience in a comparable role such as LPN medical student
EMT paramedic etc.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

Healthcare environment such as acute care hospitals
physicians� offices and ancillary healthcare enterprises. Works with medical
equipment and has direct patient contact. Any potential hazards are minimized
by adherence to established safety procedures and precautions including use
safety equipment and protective clothing.

Walks and stands intermittently throughout the day.  May be exposed to electrical and energy
hazards.  May lift and position patients
and lift supplies up to 50 pounds.

Brown University Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status.   Brown University Health is a VEVRAA Federal Contractor.

Location: BHMG-Portsmouth-77 Turnpike Ave USA:RI:Portsmouth

Work Type: Full Time

Shift: Shift 1

Union: Non-Union

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