Medical Assistant Monday-Friday Days - Orthopaedic Specialists PC

POSITION:  Medical Assistant

RESPONSIBLE TO: Team Lead, Practice Administrator

JOB SUMMARY:  Provides professional patient care, under supervision.

EDUCATIONAL REQUIREMENTS:

•           High School Education

•           Prefer Certification

•           Training in orthopaedics a plus

QUALIFICATIONS AND EXPERIENCE:

•           At least two years of experience in a physician office or hospital

•           Experience calling in pharmacy requests

•           Working knowledge of managed care basics, and experience working with a managed care and Medicare population

•           Comfortable using email and interacting with Internet applications

•           Knowledge of practice management and word processing software

•           Pleasant speaking voice and demeanor

•           Good communication skills

•           Neat, professional appearance

Responsibilities include, but are not limited to, the following:

General Patient Care

•           Reviews charts at least 24 hours in advance of scheduled appointment to ensure lab results, x-rays, and MRI/CT results have been received; calls testing facility if results have not been received

•           Greets patients and escorts them from the reception room to exam room

•           Prepares patients for exam or treatment by taking a history, height/weight, and blood pressure, then recording the information in the patient's chart

•           Prepares exam and treatment rooms with necessary instruments

•           Puts charts up for physicians when patient is ready in exam room

•           Assists physicians in preparing for examinations and minor procedures

•           Prepares injections for physician (only if trained and instructed by clinical lead).

•           Schedules CT scans, MRIs, and other off site tests as needed

•           Reviews pre-operative instructions and explains the surgical process to patients who are about to have surgery

•           Observes, records and reports patient's condition and reaction to drugs and treatments to physician

•           Formulates and updates patient care plans

•           Ensures that pertinent laboratory results are reviewed by the physician

•           Disposes of contaminated items according to OSHA guidelines

•           Performs patient education duties; shows surgical videos, hands out brochures, and directs patients to specific Internet sites for more information

Telephone and Administrative

•           Returns patient phone messages at designated times throughout the day; documents action taken in patient chart

•           Oversees appointment bookings and ensures emergency situations are scheduled appropriately; maintains timely flow of patients

•           Completes appropriate paperwork to ensure that the pre-certification department has sufficient time to complete necessary authorizations

•           Communicates physician referral requests to staff for necessary processing

•           Replenishes supplies—stocks and cleans exam rooms and manages supply of pharmaceutical supplies and samples

•           Oversees preparation of exam rooms, including re-stocking of treatment areas

Other

•           Participates in professional development activities and maintains professional affiliations

•           Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by the practice

•           Maintains detailed knowledge of practice management and other computer software as it relates to job functions

•           Attends annual CPR, OSHA training programs

•           Attends all regular meetings

•           Performs all other tasks and projects assigned by the Manager or physicians

Supervisory Responsibilities

This job has no supervisory responsibilities.

Typical Physical Demands

Position requires full range of body motion including handling and lifting patients, as well as manual and finger dexterity and eye-hand coordination.  Involves standing and walking.  Employee will occasionally be asked to lift and carry items weighing up to 70 pounds.  Normal visual acuity and hearing are required.  Employee will work under stressful conditions, and work irregular hours.  Employee will be exposed to bodily fluids on a regular basis.

Typical Working Conditions

Employee will have frequent exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations and other conditions common to a clinical environment.