Medical Assistant/Medical Receptionist - Align ENT & Allergy
West Grove, PA 19390
About the Job
Align ENT & Allergy is currently seeking a versatile and highly motivated individual to fill the position of Medical Assistant/Medical Receptionist. In this role, you will have the opportunity to contribute to the smooth operations of our physician-led ENT and Allergy practice by providing both administrative and clinical support.
As a Medical Assistant/Medical Receptionist, you will be responsible for greeting and checking-in patients, scheduling appointments, managing patient records, and assisting physicians in delivering patient care. This position requires a strong attention to detail, excellent organizational skills, and the ability to multitask in a fast-paced environment.
Align ENT & Allergy is committed to providing exceptional patient care through a true partnership model. By joining our team, you will have the opportunity to work in a collaborative and patient-centered environment.
Responsibilities
- Greet patients and visitors in a friendly and professional manner at the front desk.
- Check-in patients, verify patient information, and ensure accurate entry into the electronic medical records system.
- Schedule and confirm patient appointments, coordinating with physicians and other staff members.
- Manage patient records, including filing, scanning, and updating information as necessary.
- Perform administrative tasks such as answering phone calls, addressing patient inquiries, and managing correspondence.
- Assist physicians and healthcare professionals in providing patient care, including taking vital signs, documenting medical histories, and preparing examination rooms.
- Administer medications and immunizations as directed by healthcare providers.
- Provide patient education on treatment plans, medications, and self-care instructions.
Requirements
- High school diploma or equivalent.
- Previous experience in a medical office setting, preferably as a Medical Assistant and/or Medical Receptionist.
- Strong organizational and multitasking skills.
- Excellent written and verbal communication skills.
- Familiarity with electronic medical records systems and basic computer skills.
- Knowledge of medical terminology and basic clinical procedures.
- Exceptional customer service skills and a positive attitude.
- Ability to work both independently and collaboratively in a team environment.
- Demonstrated professionalism, empathy, and a commitment to patient care.
- Familiarity with insurance verification and billing processes (preferred).
- Reliable transportation and the ability to travel to multiple office locations.
Benefits
Benefits:
· 401(k) after a year of service
· Dental insurance
· Health insurance
· Paid time off
· Vision insurance