Medical Assistant / Medical Receptionist - HerMD

About the Role

HerMD  is seeking a full-time Medical Assistant (CMA preferred) to perform various office and clinical duties to keep our women’s healthcare practice running efficiently in Carmel, Indiana!

As a physician-founded practice, we understand the challenges medical providers experience daily. HerMD is resurrecting the patient-provider relationship, allowing our Medical Assistants to spend quality time with each patient and a sustainable work-life balance. 

We’re looking for mission-driven providers, who are looking to build life-long careers with us.

Medical Assistant Responsibilities 

Our Medical Assistant / Receptionist will work directly with healthcare practice staff with administrative and clinical duties.

• Assist physicians and the medical staff by performing administrative and clinical duties
  

• Record patient medical history and maintain patient records
  

• Assist in basic examinations
  

• Assist with in office procedures
  

• Prepare treatment rooms for patient exams
  

• Clean and sterilize medical equipment
  

• Assist the office manager in maintaining medical inventory and placing orders for new materials as needed
  

• Mastery of electronic medical records and chart procedures in accordance with the practice standards
  

• Inventory and log all incoming medication samples and medication logs
  

• Respond to patient portal messages and phone calls according to clinic policy
  

Medical Receptionist Responsibilities

• Opening and closing office 
  

• Greeting and assisting patients and visitors 
  

• Answering phones and returning messages Routing messages to appropriate channel 
  

• Entering tasks into the EMR system and maintaining incoming faxes
  

• Checking in/out GYN and/or MedSpa patients and providing them with appropriate paperwork/consents 
  

• Ensuring patient paperwork is completed thoroughly 
  

• Confirm appointments and ensure proper benefit eligibility verification information is included 
  

• Scanning and uploading patient insurance/license and confirming eligibility 
  

• Collecting copays and reminding patients of balances and collecting payments 
  

• Scheduling/Rescheduling patients for follow up appointments
  

• Keeping reception area clean and sanitizing front desk area and office supplies
  

• Monitoring bathroom supplies 
  

• Monitoring and updating of multiple software program/apps used at the front desk 
  

About HerMD

The care that patients deserve is here. At , we are revolutionizing women’s healthcare. 

From gynecology and menopause to sexual health and medical aesthetics, our centers provide a safe, trusted space for our patients to address all their health concerns shame and stigma-free. 

We offer in-person and virtual care with an expert team of board-certified OBGYNs, healthcare providers, aestheticians, and a vast network of referral partners.

By joining HerMD, you are joining a passionate team on a mission to educate, advocate for, and empower our patients. We hope you join us on our mission!

Work Schedule

• Monday, Wednesday, Thursday, Friday - 8:00am - 4:30pm; Tuesday - 11:00am - 7:00pm
  

Job Location

• Carmel, IN
  

Requirements

Medical Assistant / Receptionist Requirements

• CMA, RMA, or CCMA certification required
  

• BLS certification required
  

• Strong customer service skills
  

• High level of professionalism
  

• Ability to multitask
  

• Excellent written and verbal communication skills
  

• Minimum of 2 years of gynecology experience is preferred
  

Physical Requirements

• Able to sit, stand and move around for long hours at a time 
  

• Must be able to work on computer for prolonged periods of time 
  

• Must be able to lift 15 pounds at a time
  

Benefits

Benefits

• 401(k) Safe Harbor Match Plan
  

• Health, Dental and Vision insurance
  

• Voluntary Short Term Disability (STD) and Long Term Disability (LTD)
  

• Life Insurance
  

• Paid Time Off (PTO) and Paid Holidays
  

• CME time off & expense reimbursement
  

Our Medical Assistant / Receptionist will work directly with healthcare practice staff with administrative and clinical duties. Assist physicians and the medical staff by performing administrative and clinical duties Record patient medical history and maintain patient records Assist in basic examinations Assist with in office procedures Prepare treatment rooms for patient exams Clean and sterilize medical equipment Assist the office manager in maintaining medical inventory and placing orders for new materials as needed Mastery of electronic medical records and chart procedures in accordance with the practice standards Inventory and log all incoming medication samples and medication logs Respond to patient portal messages and phone calls according to clinic policy