Medical Assistant - October Road Inc.

• Maintains a safe physical environment for clients in the facility.
• Completes client observations.
• Maintains therapeutic relationships with all clients and effectively communicates changes in client status or milieu to appropriate member of the treatment team.
• Receives direction and reports directly to the Nursing staff.
• Obtains vital signs, capillary blood sugars and urine specimens as directed by the Nurse.
• Reports any significant changes in medical condition; vital signs, blood sugar results, etc. to the Nurse.
• Encourages clients to engage actively in their treatment.
• When necessary, encourages clients to routinely care for their ADL’s and to maintain an orderly, clean physical environment.
• Assists with orientation of new staff as directed by nursing leadership.
• Orients new clients to the program and environment.
• Conduct all functions of the toxicology screening process including entering data into the lab system, collecting observed urine specimens, preparing specimens for transport to the lab, printing and reviewing toxicology reports, communicating results to the Nurse, Physician, and clinical staff.
• Faxing documentation to the pharmacy vendor.
• Observe and document the process of the dispensing of medication by the pharmacy vendor technician.
• Organizing of paper documentation including faxing and scanning into the electronic medical record charts, breakdown of paper charts to transfer.
• Verifying that all documentation for admission and obtained from the assessment team is available on the admission day, including records from inpatient or other providers.
• Coordination of admission paperwork with the designated assessment team member.
• Maintain unit supply inventory by checking stock, anticipate needed supplies, placing orders with the Administrative Assistant, verifying receipts of all orders.
• Assist in answering nurse phone and assisting callers.
• Conduct follow-up calls for clients who have missed appointments for their medication assisted treatment.
• Collect and log client payments.
• Discuss and distribute client educational materials.
• Complete required trainings and mandatory training hours.
• Other duties as assigned.

Technical Competencies:

Strong interpersonal communication skills. Ability to maintain professionalism. Effective crisis management skills. Flexible and adaptable. Ability to make decisions in an objective and ethical manner. Ability to sustain a team environment.

Education, Experience:
High School diploma or equivalent. Active certification as a Certified Medical Assistant by the American Association of Medical Assistants. Experience as a Medical Assistant by employment or successful internship. Strong information technology skills in software, webpages, and electronic medical records.

Job-related Behavioral Characteristics:
Demonstrates professionalism, leadership, confidentiality, strong social communication skills, time-management, organized. Must possess skills to communicate effectively and interact well with people of diverse backgrounds. Excellent oral and written communication and interpersonal skills. Ability to problem solve by gathering and analyzing information, working well in an individual/ group problem solving situation, and showing initiative in problem solving. Maintains professionalism and does not show favoritism. Maintains consistency with clients, staff, visitors, and the public. Ability to handle a crisis situation and react appropriately. Flexibility and adaptable. Ability to make decisions in an objective and ethical manner. Calm and decisive in crisis situations. Ability to sustain a team environment, drive continuous improvement projects, confidentiality, excellent problem-solving skills and excellent communicator within the team framework.

Total Rewards:

· Medical, Dental, and Vision Insurance

· Flexible Spending Accounts

· Life Insurance

· Paid Time Off

· 401(k) with Company Match

· Tuition Reimbursement

· Employee Recognition Programs

· Referral Bonus opportunities

· And More!

Pyramid CORE Values:

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent and ethical when dealing with clients, staff and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling and relentless desire to improve lives and support Pyramid Healthcare’s mission.

Want to know more?

To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.

Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.