Medical Assistant - Pyramid Healthcare Inc.

Deliverables/Principal Results Expected:

• Answer phone calls, complete documentation and filing as needed to support medical staff at facility.
• Complete medical records.
• Assist with admissions and consent process for clients and ongoing during medical appointments.
• Obtain vital signs and Urine Screens and document outcomes appropriately for medical team review.
• Complete lab requisitions on admission and as needed, monitor outcomes and review with medical team as needed.
• Create and distribute client packets.
• Maintain safe physical environment for all clients.
• Maintain therapeutic relationship with clients and effectively communicate and document changes to client status in chart and/or to treatment team.
• Support prior authorization and medication ordering process as needed.
• Schedule follow up medical appointments and make external referrals for clients as directed from medical team.
• All other duties as assigned.

Technical Competencies: Provide support to nursing and medical staff; Ability to maintain confidentiality; Ability to utilize EMR system; Ability to Multi-task; Ability to provide customer focused care; Reading, writing, and oral communication.

Job-related Behavioral Characteristics:

Oral Communication - Listens and responds well to questions. Customer service – ability to work with a difficult and demanding population while providing excellent customer service. Written Communication - Ability to write and read information. Problem Solving - Gathers and analyzes information, works well in a individual/ group problem solving situation, shows initiative in problem solving. Interpersonal Skills - Remains open minded and pay close attention to details. Professionalism - Maintains professionalism and does not show favoritism. Consistency - Maintains consistency with clients, staff, visitors, and the public. Demonstrates skills that provide effective and appropriate treatment for clients. Ability to handle a crisis situation and react appropriately.

EOE

Requirements

Education, Experience:

Medical Assistant degree/certification or equivalent. Drug and Alcohol/ Mental Health experience. Knowledgeable of HIPAA regulations and applicable laws/ regulations, DDAP, CARF, General Office Skills and Organizational ability.

Benefits:

Medical, Vision, Dental, Life Insurances

401K with employer match

Paid Time Off

Tuition Assistance

And more