Medical Assistant | Central Services | Per Diem - Day Shift - Concord Hospital

Summary

Reporting to the Central Services Lead Pharmacist, and with the direction and guidance of the Medical Directors, assists in the evaluation and processing of medication renewal and prior authorization requests. Responsible for incoming and outbound calls pertaining to prior authorization and medication renewal requests. Ensures appropriate documentation and routing of these requests. In addition, may be involved in other areas of medical office support including clerical, environmental and organizational.

Education

Graduate of an accredited Medical Assistant program preferred. Successful completion of a Licensed Nursing Assistant program; or Military medical training with commensurate experience.

Certification, Registration & Licensure

Current American Heart Association Basic Life Support for Healthcare Providers certification or Red Cross CPR/AED for Professional Rescuers and Health Care Providers.

Medical Assistants hired on or after October 1, 2018 must obtain certification or registration within the first three years of employment.

Experience

With completion of an accredited Medical Assistant program, no experience is required. Licensed Nursing Assistant must have a minimum of one year of healthcare experience. Trained Military Medic must have the equivalent of one year related experience.

Responsibilities

• Triages medication renewal requests per practice specific guidelines.

• Evaluates medication renewal requests and authorizes refills per practice specific guidelines.

• Completes required documentation for prior authorization requests per established protocols.

• Schedules patient appointments and enters protocol specified orders per practice specific guidelines.

• Uses software (PowerChart, GroupWise, Portal) following established protocols for documentation, responding to requests, and initiating appropriate orders.

• Performs job specific requirements and other duties as assigned.

Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.

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Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269.

Physical and Work Requirements

The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds.

While performing the duties of this job, the employee is regularly required to hear, and speak. The employee is frequently required to do fine motor, do repetitive motion, and walk. The employee is occasionally required to bend, climb, kneel, reach, sit, smell, squat, and stand.

Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision.

The noise level in the work environment is usually moderate.