Medical Assistant Care Coordinator - Rocky Vista University

Location, Job Title, Benefits:

Rocky Vista University Health Center in Englewood, CO has an opening for a

Medical Assistant Care Coordinator (Full-Time)

 

To be considered for this position applicants should submit a resume/cover letter and salary requirements on our Careers page at www.rvu.edu.

 

SALARY:

 

$20.00 to $22.00+ per hour. The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to skill, knowledge, experience, education, and credentials.

 

BENEFITS:

 

RVU offers a full benefits package that includes Health, Dental and Vision insurance, along with 2 weeks (minimum) accrued paid vacation days per year, 12 accrued sick days per year, personal days, 13 ½ paid holidays (if the clinic is opened and you are scheduled to work on a holiday you will be paid time and a half instead of holiday pay) and 401(K) match up to 7% based on employee’s contribution. 

 

Commitment to Inclusive Excellence:We are Rocky Vista University (RVU), a diverse, equitable, and inclusive healthcare education university that recognizes, values, and respects the commonalities and differences reflected in our students, staff, faculty, and alumni. We strive to be compassionate healthcare educators and practitioners who embrace and champion diversity, equity, and inclusion.

 

RVU is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

 

Primary Purpose:

Provides, obtains, or performs and documents direct patient care and activities such as vital signs, ambulation, specimen collection, height and weight, blood glucose testing, documentation of O2, assistance with exams, treatments, and procedures. May also complete 12 lead EKG testing.

Essential Job Functions:

• Provide Direct Patient Care
  •  Verify patient information and record it in the EMR (Athena)
  • Obtain blood pressure, weight, and temperature
  • Perform in office procedures such as, vaccinations, Spirometry, EKG, phlebotomy, urine tests, throat and nasal cultures and others as needed.
  • Maintain patient confidence by completing and safeguarding medical records
• Assist Health Center Physicians
  • Help physicians with office procedures and minor surgeries.
  • Perform simple wound management.
  • Schedule patients for tests, follow up appointments.
  • Triage patient calls and counsel patients by transmitting physician's orders and answering questions.
• Greet patients at the front desk and verifying demographic and insurance information.
  • Scan insurance card.
  • Review all appropriate registration boxes to ensure all boxes are marked according to policy.
  • Verify insurance information 1 day prior to appointment.
  • Address any insurance issues with the patient prior to their arrival at the clinic.
  • Collect copays and balances due.
  • Monitor student shadow experience scheduling.
  • Mark missed appointments as no-shows.
  • Ensure all new patient paperwork is completed and inputted into the computer.
  • Complete all medical records requests within 5 business days of receipt.
  • Scan and import all patient records into the charts weekly.
  • Review and work task box daily for practice and medical records.
  • Answer the phones, schedule appointments and route calls appropriately.
• Review quality assurance reports
  • Manage quality assurance reports from various insurances
  • Work quality metric work flow in Athena (EMR) for compliance
  • Provide education and training to physicians and staff
• Participate in clinic out reach activities such as, health fairs, and community events
• Update job knowledge by participating in educational opportunities.
• Adhere to professional standard, policies and procedures, federal, state, and local requirements.
• Enhance practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Demonstrate the ability to respond to changing situations in a flexible manner in order to meet current needs
• Perform job responsibilities as part of the team; interact well with other members of the team.
• Participate in team and staff meetings as requested.
• Perform other duties as assigned, including helping or substituting for the front desk Medical Office Specalists
• Participate in staff development programs and promote team cohesiveness.
• Provide care management for complex patient needs by coordinating care between physicians, specialists and in-home care needs.
• Use a computer to check in patients and schedule appointments.
• Verify insurance according to RVHC guidelines.
• Ability to multi-task.
• Other duties as assigned.

Required Knowledge, Skills, and Abilities:

• Knowledge of common office procedures.
• Knowledge of medical terminology.
• Ability to learn a state-of-the-art electronic medical records program.
• Ability to interview patients and to obtain necessary medical information.
• Ability to work efficiently.
• Analytical and problem-solving skills
• Attention to detail and high level of accuracy
• Ability to work with confidential medical records and maintain HIPAA policy and procedure.
• Ability to multi-task and problem solve innovatively.
• Ability to work effectively in a team-based environment.
• Effective time management skills and ability to meet deadlines.
• Willingness and ability to learn new skills as needed in the medical office environment.
• Ability to collaborate with other multi-disciplinary team members.
• Proficiency in the use of computers and office equipment.
• Ability to work with minimal supervision.
• Strong interpersonal and communication skills.

• Demonstrated commitment to valuing equity, diversity and contributing to an inclusive working and learning environment.

Minimum Qualifications:

• High School Diploma or GED
• Some related experience and/or training; or equivalent combination of education and experience.

Preferred Qualifications:

• CNA experience
• Previous Nursing Assistant experience
• Phlebotomy experience
• Medical Assistant
• Patient Care Advocate/Assistant