Medical Assistant - Mercy Medical Center

Overview:

 

Now offering a $1,500 sign on bonus for Medical Assistant New Hires!

Effective April 1, 2024 and expires December 1, 2024. Applicable only for MA & MOS positions in the Centers of Excellence and Maryland Family Care practices, of which this role applies to.

 

The Medical Assistant demonstrates knowledge of the principles of growth and development appropriate to the ages of patients served by their department. Additionally, the MA demonstrates competency in applying these principles when providing individualized care to specific patients. Assists the MD/NP/PA in performing procedures. Operates, maintains and calibrates all equipment.

Every employee is expected to support the goals and mission of Mercy Medical Center, in particular the commitment to providing all patients easy access to high quality care, service and value.

Responsibilities:

- Inbasket management including interoffice and patient messaging

- Verifying patient scheduling is accurate

- Clinical skillset including but not limited to EKGs, injections, nasal swabbing, ear lavage, etc

- Srong ability to multitask and work as a team

- Patient registration, communication via telephone, outreach initiatives, etc

- Prior Authorizations, referrals, RightFax

- Medication inventory reconciliation

- Provider support before, during and potentially after clinic

- Organized and communicative

- Able to prioritize throughout the day to ensure all work is completed

- Proactively addressing errors for future clinic days

- Excellent customer service in person, over the phone or via messaging 

Qualifications:

- High school diploma or GED

- Arriving to work at scheduled time

- Communicating with provider on any patient care issues or questions

- Working collectively with providers and colleagues

- Going above and beyond for patients and their families to provide exceptional care

- Communicating with manager on schedule changes

- Following policy guidelines

Min:USD $18.66/Hr.Max:USD $30.79/Hr.Benefits:

Benefits Eligibility is based on your scheduled FTE status and Job Category

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and “catch up” provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

EEO Statement:

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.