Medical Assistant - Abbe Center - UnityPoint Health

POSITION SUMMARY

Area of Interest: Behavioral Health – Non-Nursing;

FTE/Hours per pay period: 1.0/80 hours per pay period 

Department: CR Mental Health Center

Shift: M 8-5, Tu and Th 8-6, Wed 8-7, and Fri 8-4

AbbeHealth Services - is a regional nonprofit organization dedicated to providing mental health and aging services that help individuals achieve their optimum levels of independence and success. 

The clinical assistant assists provider and other clinical staff with obtaining basic vital information and preparing the patient for examination. Performs other tasks as required for patient centered care. 

Why UnityPoint Health?

• Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience  aculture  guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
• Benefits –Our competitive  Total Rewards  program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you’re in.
• Diversity, Equity and Inclusion Commitment– We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
• Development– We believe equipping you with support and  development opportunities  is an essential part of delivering a remarkable employment experience.
• Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

Hear more from our team members about why UnityPoint Health is a great place to work at  https://dayinthelife.unitypoint.org.

Key Accountability

· Demonstrates competence in the clinical skills necessary to carry out assigned job duties.

· Responsible for tracking system for follow-up appointments related to office visits, laboratory tests and procedures to regular follow patients monitoring disease status.

· Answer questions and provide teaching to patients and family members.

· Provide appropriate and timely documentation in the patient’s electronic health record using standardized workflows and processes.

· Provide information to appropriate regulatory agencies (i.e. health department).

· Be aware of what is happening in clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization’s intranet site.

· Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.

· Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.

· Perform other duties as requested by Clinic Manager or Administrator to facilitate the smooth and effective operations of the office.

Basic UPH Performance Criteria

· Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.

· Demonstrates ability to meet business needs of department with regular, reliable attendance.

· Employee maintains current licenses and/or certifications required for the position.

· Practices and reflects knowledge of HIPAA, OSHA, safety, risk management and other federal/state regulatory agencies guiding  healthcare.

· Completes all annual education and competency requirements within the calendar year.

· Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.

QUALIFICATIONS: