Media Supervisor - Razorfish

Hi there! We’re Razorfish. We’ve been leading the marketing industry with our digital expertise since the start of the internet. But in 2020, we did a full reboot. What’s different? It all starts with people. Weird, wonderful, complex people - with diverse backgrounds in strategy, creative and technology. But no matter how different we are, we all have one thing in common. We believe our differences are our strength. So we push for inclusion, challenge convention and bring in new perspectives, to inspire new ideas. Because when we connect by understanding what makes people different, we can create unforgettable experiences that enrich lives. Join us at razorfish.com.

The Media Supervisor, Strategy is the primary point of contact for clients on stewardship requests, responsible for having a firm grasp of both strategic and functional media knowledge across Programmatic, Social, and Search channels. Supervisors also have exposure to buy-side platforms with direct visibility into campaign setup and real-time last-touch performance in helping drive accountability and accuracy of plan activations. This individual oversees Sr. Associate(s) and demonstrates a leading example of cross-functional collaboration and communication. This person also demonstrates a professional demeanor as the role offers frequent client contact, ownership of an integrated media and creative activation process, and a leading voice in project management. The Supervisor will be ready and able to step in and handle situations when the Associate Director is unavailable.

What you'll do:

• Act as the primary point of contact for client stewardship and activation requests
• Learns and understands all phases of the client's marketing objectives across multiple lines of business
• Determines and supervises the best possible implementation of all approved activations within the guidelines of client-driven process
• Develops collaborative working relationships with agency cross-functional teams, ensuring fail-proof accuracy in compliance and regulatory environment
• Master Fortune 100 client-specific operations, tools, and processes while serving as the go-to resource for external and internal questions
• Adopt a performance marketing mindset using data to inform strategic decisions impacting media and creative outcomes
• Trains and develops Sr. Associate(s), including:
  • Appropriate delegation
  • Managing group dynamics/relationships between Associate(s)
  • Establishes and demonstrates strong leadership skills
  • Checks work of Associate(s) to ensure accuracy
  • Identifies opportunities for Associate(s) career development

What we are looking for:

• 5-7 years of client-facing experience at an advertising agency
• Experienced with Programmatic, Social, and Search platforms (including - Prisma, Amazon, DV360, Yahoo, Meta Business Manager, and SA360)
• Passion for performance marketing and client-first service
• Excellent organizational and communication skills

Milestones

• Has successfully helped junior staff develop their skills.
• Has delivered plans that incorporate new media platforms and technologies.
• Has developed a strong understanding/grasp of other Razorfish service offerings.
• Has strong client relationship skills.
• Has proactively brought the client ideas beyond the scope of what was asked for.
• Has delivered operational solutions to improve internal processes.
• Has a track record of owning team’s deliverables and maintaining a high standard of quality.
• Has demonstrated emerging internal and external (agency partner) collaboration skills.

Education

• Bachelor’s degree (BA/BS) from a four-year, accredited college or university.

The Power of One starts with our people!  To do powerful things, we offer powerful resources.  Our best-in-class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Razorfish is an Equal Opportunity Employer.  Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $70,000 - $117,500 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 4/26/24.