Mechanic Shop Manager - ADESA

About Us
ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.
We work in a service industry and embrace a "we" versus "I" culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.
We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!

Role and Team

• The Mechanical Shop Manager must be able to operate the mechanical services shop in accordance to corporate guidelines to ensure maximum production volume in the most profitable way possible.  Direct the work of the mechanical services shop in an efficient and productive manner complete necessary repairs prior to schedule sale.  Perform all duties assigned by the manager.

  Responsibilities and Duties:  

  1. Provide prompt and courteous service: both on the phone and in person.
  1. Demonstrate friendliness and proper phone etiquette with every customer.
  2. Maintain a professional appearance and a neat work environment consistent with the Handbook.
  1. Make sure customers receive prompt, efficient and courteous attention from all employees.
  2. Resolve any customer complaints in a friendly, courteous manner and advise the General Manager or designee of all serious complaints or incidences. 
  3. Coordinate recruiting and hiring procedures for mechanical services shop staff with Human Resources Representative per policy.
  4. Develop and train all employees within the Department by company standards and guidelines.  Monitor training conducted and ensure such training is per company policy and procedures. 
  5. Prepare and conduct performance appraisals for all direct reports per company policy.  Maintain all wage and salary guidelines within the Department.
  6. Make sure the mechanical services shop is properly staffed at all times.  Control regular and overtime payroll within budgets.
  7. Attend a Profit and Loss Statement review each accounting period with the Controller.  Ensure accurate and timely reconciliation of mechanical services shop accounting with weekly and monthly corporate reports.  Initiate and follow up on discrepancies.
  8. Manage controllable expenses and cost items affecting profitability of the mechanical services shop.  Order supplies and forms.
  9. Monitor inventory levels and work with other managers to ensure maximum turnover of inventory without loss of sales.  Advise and assist with corrective procedures, if needed.  Initiate and complete accurate inventory transfers as instructed.
  10. Monitor and ensure compliance with all contractual customer, contractor, and supplier agreements in conjunction with the Accounting Department.
  11. Monitor and control all facility conditions, vehicles, property and equipment under mechanical services shop direction within corporate standards for cleanliness, proper maintenance and safety.  Conduct routine inspections to determine if appearance meets these standards.
  12.  Assure good operating condition of all equipment.  Perform minor maintenance and repair to property and equipment as needed.
  13. Inform the General Manager or designee and Facilities of all breakdowns and maintenance immediately. 
  14. Make sure all mechanical services shop area conditions do not threaten employee or customer safety.  Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property.  Report all incidents to the General Manager or designee immediately.  Practice and instruct all employees in proper loss prevention and reaction procedures.  Report all incidents properly and immediately.

  Educational Requirements and Qualifications:  High School Diploma or GED with one (1) to three (3) years management experience required.  Must be qualified to operate a motor vehicle and possess a valid driver's license.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be qualified to operate a motor vehicle and possess a valid driver's license.
• Must have a demonstrated ability to read, write, and communicate effectively in English.
• Must have the ability to physically operate vehicle equipment and tools.

ADESA Benefits and Perks
Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!

Other Requirements
To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

• The physical activity requirements of the position range from Light to Medium Physical Work. 
  • Frequent – standing, watching, touching, listening, walking, talking
  • Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations
• Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. 

Physical Working Conditions

This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.

• Note:  Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions.  This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.  Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal Stuff
Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.
ADESA is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.