Meat Service Counter Clerk - Festival Foods

Job Summary

Job Title:                                Meat Service Counter Clerk

FLSA Status:                          Hourly

Reports To:                           Meat Department Manager

 

Maintains stock levels in the meat department by replenishing products as needed. Execute the boomerang theory by providing exceptional service to all guests.

 

 

Whether our guests are meal prepping, tailgating in a snowy December, hosting their summer BBQ, or prepping their Holiday ham, our Meat & Seafood Associates are their resource and expert providing exceptional service coupled with tips & tricks to ensure no matter the cut of meat, our guests feel confident to season & cook it perfectly.

 

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide customer service to guests
• Assist guests with supplying them with the items they need from the case
• Aid guests in finding items they are looking for on the sales floor
• Take orders and special requests
• Answer the telephone and assist callers using proper phone etiquette
• Ten tiling guests at all times
• Packages prepared products
• Reduces shrink by using the appropriate packaging
• Ensures accurate pricing by placing the corresponding price and ingredient labels on each package
• Fills, rotates, and removes products from the sales floor
• Identifies which products are at an unacceptable stock level and replenishes them with available supply
• Maintains freshness by filling newer products to the back/bottom of the display and ensuring that closer date products are sold first, as well as removing products that are outdated, or otherwise unacceptable to make available for sale
• Maintains an adequate level of supplies by replenishing packaging and other items as needed.
• Contributes to overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and sales floor as needed
• Required to maintain food safety logs
• Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm
• Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
• Other duties as assigned

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Ability to deal tactfully and effectively with customers and all personnel
• Good oral and written communication skills
• Complete understanding of all safety requirements and company safety policies

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Stand in one place for a long period of time, bend, stoop, and kneel regularly
• Full range of upper body motion
• Lifting up to 50 pounds on an occasional basis
• May be exposed to extreme temperatures

WORK SCHEDULE  

The Meat Service Counter Clerk is an hourly position that may be part-time or full-time.

 

 

#IND2021

#FFMED

Company Overview

We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin. At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs. Here are a few of the ways we support our associates: • Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!. • Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays. • Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility. • Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs. • Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety. • Save for Your Future: Offering both a 401(k) and Employee Stock Ownership Plan, we’re proud to support our associates in planning for retirement by offering two retirement savings plans. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. Our ESOP is a retirement plan above and beyond a 401(k) plan that gives associates “free” ownership in the company and an opportunity to share in Festival’s growth and success. Associates are given shares based on their years of service and earnings. At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents. Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people.