Meat Lead | 526 - Kroger

• Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment.
• Provide friendly/efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business.
• Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items.
• Communicate with customers and respond to questions and requests in a timely manner.
• Ensure opening/closing procedures are followed according to the standard operating procedures (SOPs).
• Operate equipment (e.g., meat cutter, saw, grinder, knives, box cutter, and pricing gun) according to company guidelines.
• Ensure proper staffing to address service levels and efficient utilization of labor.
• Ensure all price changes/in-store transfers occur timely in the managers’ absence. 
• Ensure storage/code dating standard operating procedures are adhered to for all products.
• Ensure the proper cold chain procedure is adhered to at all times, including delivery to the store, storage, stocking and holding on the sales floor.
• Follow all merchandising guidelines, including display models, signage and product packaging.
• Ensure removal and disposal of un-sellable product from the department.
• Prepare meat for sale, including cutting, sawing, boning, trimming, grinding and wrapping; adhere to trim and thickness standards.
• Perform stocking duties and ensure correct placement and refilling of product.
• Follow all company and department policies and SOPs.
• Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management.
• Maintain ability to work all shifts and flexibility to relocate to another store location.
• Physical demands include, but are not limited to, frequently walking, standing, turning, kneeling, reaching, squatting, and stooping/bending, lifting/carrying objects 5 to 90 lbs. and pushing/pulling objects, occasionally crawl, climb ladders and walk on uneven ground.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

• Some of the Leadership Behaviors needed to successfully perform this position are:
• Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers’ expectations, gains customers’ trust and respect. 
• Communicates Effectively and Candidly - Communicates clearly and directly, is approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.
• Achieves Results Through Teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.
• Leads Through Positive Influence – Demonstrates strong character, builds partnerships, models a conscious balance between work and personal life, takes personal responsibility for own development, role models leadership qualities such as motivation, inspiration, passion and trust.
• Coaches and Develops Others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.
• Leads Change and Innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.
• Executes with Excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.
• Provides Clear and Strategic Direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace. 
• Safety Awareness -Identifying and correcting conditions that affect employee safety; upholding safety standards.

• High school diploma/GED, 1+ years retail experience or equivalent education/experience
• Effective leadership, interpersonal, communication and customer service skills 
• Friendly, approachable and outgoing demeanor/team player
• Good math skills; ability to compute rate, ratio and percent
• Sound judgement/decision making skills
• Ability to read/interpret documents 

With nearly 500,000 associates nationwide, we’re a big company with lots of small, supportive communities. Big opportunities in a place that feels like home is one of the reasons Kroger is a great place to work. We genuinely care about each other, giving back and helping out. We want you to feel inspired to stay and feed your future.