Meat Counter Clerk - Pete's Fresh Market
Wheaton, IL 60189
About the Job
Title | Meat Service Counter Clerk |
Pay Grade | Non-Exempt |
Major Department | Meat/Seafood |
Minor Department | Meat |
Reports to | Meat Department Manager, Store Manager |
Job Summary: Meat Service Counter Clerks are responsible for providing customers with exceptional service. S/he is responsible for advising and preparing orders for customers at the service counter or for the self-service displays. S/he is responsible for the highest level of execution in regards to receiving, unloading, storage, rotating, merchandising and building of displays within their department. As a PFM team member is able to exemplify Pete’s Four Pillars of Value, Aesthetic, Quality, and Customer Service.
Essential Job Functions
- Demonstrate an extensive knowledge of meat and seafood, including the training in cutting.
- Knowledgeable and experienced in a diverse range of cutting styles.
- Provide customers with an educated recommendation to ensure satisfaction of products requested.
- Demonstrate a thorough knowledge of how to cut, trim, and debone meat, poultry, and/or seafood.
- Use all equipment in meat department such as the refrigerators, freezers, slicers, and ovens according to company guidelines.
- Prepare food to company standards.
- Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
- Maintain department by stocking and ensuring proper quality of product.
- Follow and comply with department procedures for sanitation, prepping, storing, rotating, and stocking product.
- Follow safety guidelines for operating and sanitizing all department equipment.
- Stay current with present, future, seasonal and special ads.
- Adhere to all food safety regulations and guidelines.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Other duties as assigned.
Education/Certifications
- High School Diploma or G.E.D. with 0-3 years of experience in grocery store or similar retail environment.
- Must have a valid and up to date Food Handler’s Certificate.
Other Knowledge, Skills, and Abilities
- Must be capable of providing and modeling exceptional customer service.
- Must have excellent communication skills in order to communicate effectively with customers, store leadership, and fellow-team members.
- Must be detail oriented, self-motivated, and able to work independently or in groups.
- Display a positive attitude.
- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
- Current food handlers permit once employed
- Possess adequate knife handling skills and knife speed
Work Environment/ Physical Demands
- Must have the physical ability to stand for extended periods of time, bend, climb, balance, stoop to grasp objects, kneel, crouch, crawl, frequently push/pull up to 100 lbs., frequently lift and/or move loads up to 50 lbs., and occasionally lift 75 lbs.
- Ability to enter the coolers and freezers thereby being subjected to and withstanding frequent temperature changes for extended periods of time.
- Occasional high stress when dealing with systems/customers/staff.
- Able to work a flexible schedule with various shifts, including weekends and holidays, as determined by the store/business needs and as required to ensure adequate store staffing.
- Must have reliable source of transportation.
The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
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