McDonald Automotive Lot Attendant - Volvo - Mcdonald Automotive

Essential Duties and Major Responsibilities:

• Assist with service write-ups and tagging customer vehicles
• Responsible for greeting, acknowledging, and accompanying customers.
• Helps clean shop and service area and maintain the cleanliness of customer areas, as well as runs errands for supplies when necessary.
• Parks and drives vehicles to and from service stalls and parking lot as needed.
• Keeps vehicle lots neat and organized as directed by management.
• Assist with washing and vacuuming vehicles.
• Follows Company safety policies and practices and immediately reports all accidents to the Manager/Supervisor.
• Assist with other duties as assigned.
• Follow scheduled hours as needed, defined by your manager.

Education:

• High school diploma or equivalent is required.

Type of Experience Needed to be Successful:

• 1-year experience as a porter, valet, or other related driving position is preferred.

Specialized Skills:

• Must maintain a valid state driver’s license to drive any customer or company vehicle.
• Actively looking for ways to help people.
• Ability to operate both manual and automatic vehicles.
• Ability to operate and drive light, medium, & heavy-duty trucks required.
• Professional and positive attitude and the ability to deliver best-in-class customer service.
• Comfortable working and driving outside in varying weather conditions.
• Basic MS Office knowledge; computer software/internet proficiency.
• Ability to multitask in a fast-paced work environment.

Core Competencies:

• Oral Communication and Written Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information.
• Teamwork - Balances team and individual responsibilities; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed. Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting.
• Detail Oriented – Consistently checks and rechecks work product for accuracy. Prepares accurate and thorough reports, emails, and data as required by the position. Able to manage multiple tasks while accurately performing essential job functions.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; solicits customer feedback to improve service; Response to requests for service and assistance; meets commitments.