Master Service Technician - Ingersoll Rand Careers

Position: Master Service Technician
Preferred location: Charlotte, NC
Schedule: Monday – Friday 7:30AM – 4:30 PM
Pay: Starts at $36.00/hr and can go up depending on experience!
$3,000 SIGN ON BONUS!
This role involves extensive region wide travel. Monday-Friday travel is typical.
  
About Us
At Ingersoll Rand, we think and act like owners – of our business, our communities, our planet, and our health too. The Ingersoll Rand benefits program provides you with the tools and resources to take accountability for your health so that we can continue to help make life better.  

Job Summary
The Centrifugal Service Technician – Compression Technologies and Services – serves customers by installing, trouble shooting, repairing, and maintaining our centrifugal compressor product lines including Centac, Turbo Air models, and large reciprocating air compressors along with additional compressed air system components. This involves supervision of the installation and startup of new equipment; on-site major repairs; detailed troubleshooting and any other phase of compressor repair. You will use precision measuring tools for diagnostic troubleshooting of compressed air equipment. In addition, you need to have knowledge of all operations and parts manuals associated with all equipment. 

Responsibilities:

• Ensure the correct installation, maintenance, and field repair of the equipment manufactured and sold by Ingersoll Rand at the purchaser's location.
• Maintain up-to-date knowledge of the field installation and repair requirements of this equipment.
• Provide technical advice and be able to train customers, potential customers, field salesmen, and field service trainees.
• Diagnose problems and recommend corrective action in this unsupervised environment and submit clear, accurate records and/or oral reports to the manufacturing facility.  
• Maintain a high degree of integrity in handling business affairs.
• Maintain proper written and oral communication skills to transfer information related to service work in a concise and logical manner.
• Submit detailed technical reports on each service call in legible fashion, suitable for billing customers.
• Submit accurate, detailed & timely expense account records along with timecards on a weekly basis. Maintain good financial records and practices to manage company business matters, credit cards, and if required, a company car.

Basic Qualifications

• Desired applicants will have 3-5 years’ experience of troubleshooting industrial/commercial mechanical systems. Experience on compressed air systems/centrifugal technologies/solid controls background is a plus.  While not required, those with knowledge in the service, diagnosis, and startup of both rotary and centrifugal air compressors, including dryers, cooling towers, and filtration systems are encouraged to apply.
• High school diploma or equivalent required.
• Desired degree program in Electrical/Electronic Technology or HVAC with basic knowledge of some or all of the following: AC/DC circuits, wiring diagrams/schematics, motors/controls, PLCs, HVAC electricity, controls, refrigeration systems and/or refrigerant certification. Military experience and/or sufficient mechanical working experience is a plus.  
• Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
• EPA 608 /F-GAS 303/2008/CE/ISHRAE Certification Preferred (Refrigeration experience/certification a plus).

Key Competencies

• Operating knowledge of Microsoft office software and other basic computer usage.  Working proficiency with hand held computer (i.e. Smartphone, iPad) and network bases.
• Customer service skills such as conflict resolution, communication, negotiation, etc.
• Maintain proper business travel practices in a cost-efficient manner.

What We Offer

• Company Vehicle Provided
• Company iPhone and iPad Provided
• Competitive pay
• Medical and Prescription drug plans  
• Wellness and Chronic disease management programs  
• Dental, vision, life/AD&D insurance  
• Short- and Long-term disability  
• Health Savings Account  
• Flexible Spending Account  
• Parental Leave  
• Employee Assistance Program  
• Discount Program   
• Employee Stock Grant  
• 401k plan with a company match  
• 3 weeks of paid vacation and 11 paid holidays throughout the calendar year  
• Voluntary benefits include legal, accident, and critical illness protection.
• Tuition Reimbursement  

The total pay range for this role, including incentive opportunities, is $46,800 - $200,400. The total pay range takes into account a wide range of factors that are considered in making compensation decisions including, but not limited to, skills; experience and training; licensure and certifications; and other business and organizational needs. The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Ingersoll Rand, it is not typical for an individual to be hired at or near the top of the pay range for their role and compensation decisions are dependent on the facts and circumstances of each case. 

At Ingersoll Rand we foster inspired teams. As a powerful and progressive global industrial company, we are looking for talented candidates with a bias for action and an entrepreneurial spirit to join our team. Our employees are empowered to act as owners every day for our customers, our communities and themselves. We offer a broad range of opportunities to build a successful and rewarding career with an innovative company. Join us at the new and exciting Ingersoll Rand.

PandoLogic. Category:Human Resources, Keywords:Human Resources Trainer, Location:Charlotte, NC-28254