Massage Therapist - Virgin Hotels
Las Vegas, NV 89169
About the Job
YOUR MISSION (The Job Description)
The dual Massage Therapist/Esthetician will be responsible for delivering a knowledgeable, warm and truly remarkable spa treatment to our guests, ensuring everyone leaves feeling better. This team member must have a passion for massage therapy and skin care, providing curated recommendations for home care.
THE NITTY-GRITTY (The Essential Job Duties)
* Perform massages and body treatments being well versed in a variety of modalities, retaining both protocol and product knowledge
* Use excellent communication skills with guests and staff including verbal, written and body language. Be able to adjust your service and treatment as necessary because of this communication
* Maintain a clean, hygienic and organized work environment including stocking of supplies, mixing and portioning spa product in accordance with state board standards
* Follow guest service, treatment and presentation standards
* Prepare treatment product and supplies for each guest and be able to make recommendations for treatments and home care products to meet their needs
* Perform skin care, waxing, and body treatment services, retaining both protocol and product knowledge
* Assist with additional job-related tasks as directed by leadership
* Inspect and maintain areas for which responsible
* Other duties as assigned
WHAT IT TAKES (The Qualities We Look For)
* Ability to break down barriers and resolve potential conflicts swiftly and effortlessly
* Strong communication and presentation skills to all levels of management
* Creativity and innovation are essential!
* Ability to think outside the box and approach all issues with a completely fresh approach
* Ability to anticipate needs and over deliver wherever possible
* Candidates must think on their feet and use their initiative to solve problems and deliver solutions
* Excellent customer relations, communication, presentation and organization skills of utmost importance
* Able to change direction and work on multiple project aspects at once
* Enthusiastic, passionate, able to inspire and motivate others
* Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service
MUST HAVE'S
* Minimum 1 year experience as a Massage Therapist in a resort spa environment
* Minimum 1 year experience as an Esthetician in a resort spa environment
* Minimum age of 21.
* Current, legal and unrestricted ability to work in The United States
* Valid Nevada State Board Massage License
* Valid Nevada State Board Cosmetology or Esthetician License
WOULD BE NICE TO HAVE'S
* Minimum 2 years' experience as a Massage Therapist and Esthetician in a resort spa environment
THE WORKING CONDITIONS
* Always communicate effectively, with customers and all levels of employees
* Must be able to distinguish between different denominations of currency and make change
* Review and comprehend all necessary documentation in English
* Use the equipment associated with the position, including but not limited to exercise equipment, spa facilities, cash register and computer scheduling system
* Effectively and efficiently move around work area
* Work physical in nature and requires the ability to balance, bend, carry, climb stairs and ladders, crawl, reach, squat and twist. These actions are required to assist guests in the proper use of equipment and to perform other job duties
* Lift up to 60 pounds and push and pull up to 100 pounds of towels, equipment and supplies
* Operate in a working environment that is subject to varying levels of cold, heat, wet/humid conditions, crowds and sound. Incumbents are at times subject to hazards such as slippery conditions. Proper safety precautions are taken. You may come into contact with pet hair/dander
VALUABLE TRAITS
* Reliable
* 50% logical / 50% creative
* Enjoy working with a team and alone as the situation dictates
* Adaptive, Flexible!
* Embody "good attitude"
* Enjoy process improvement
* Evoke inspiration in those around you and encourage them to create their best work
* Results oriented
* Unwavering integrity and endless work ethic
* Appreciate constructive feedback, as well as graciously providing the same
* Tenacious and self-motivated
This is not an exhaustive list of duties, responsibilities, and conditions.
*Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer*
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled