Marketing & Patient Recruitment Manager - Headlands Research

At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. We’re an exceptional family of next-generation clinical trial sites, integrating cutting edge technology and high-quality support services, and significantly expanding participant engagement Founded in 2018, our company operates 20+ clinical trial sites in the US and Canada with rapid plans for expansion.  

The Role

JEM Research Institute, a Headlands Research site, is looking for a Marketing & Patient Recruitment Manager. The Marketing & Patient Recruitment Manager has a crucial role that assists the entire research team in successful enrollments and completion of our ground-breaking clinical trials.

This is a full-time position based onsite at our office in Alantis, FL.

• Builds and maintains relationships with referral sources such as physicians, and other clinical organizations.
• Manges, organizes and coordinates community outreach programs.
• Schedules talks, lunch and learns with community partners including physician practices.
• Manages marketing and advertising needs including social media posts for the site under the direction of the Site Director.
• Participates and represents the site at outreach events for recruitment and/or yearly events, (Diabetes Awareness Day, Alzheimer’s & Parkinson’s Disease walks).
• Assists with recruitment planning for studies in start-up.
• Works closely with leadership to ensure recruitment strategies for all therapeutic areas are executed.
• Oversees recruitment of trial participants for both central (sponsor) and local campaigns and assists study coordinators with updating portals as needed.
• Develops strategies to ensure trial participants are contacted within 24 hours from vendor portals and/or as identified form web, social media or from referring partners.
• Effectively communicates new research opportunities with new and existing referring partners.
• Coordinates the identification of appropriate study candidates based on protocol-specific criteria.
• Leads the development of prescreen questionnaires for new studies as needed.
• Maintains strategies to track participants throughout the prescreen process until they screen for a study.
• Attends research team meetings and provides updates on recruitment and outreach events.
• Ensures coverage for outreach events and assigns duties under the direction of the Site Director.
• Reports on recruitment metrics for all site efforts including advertising, physician referrals.
• Meets with sponsors and vendors monthly and/or as needed on recruitment efforts.
• Works with remote and on-site recruitment coordinators/schedulers to ensure communication and success of recruitment strategies within the organization across multiple therapeutic areas.

• Customer Service/patient engagement experience
• Experience with medical terminology
• Bilingual (Spanish) a plus
• GCP certification
• Bachelor’s Degree
• Experience working with Microsoft Word, Outlook, and Excel
• Previous clinical research coordinating experience a plus