Marketing Operations Manager - Talent Software Services, Inc.

The world leader in delivering therapeutics that provide meaningful advances to patients who live with serious and life-threatening rare genetic diseases. We target diseases that lack effective therapies and affect small numbers of patients, many of whom are children. These conditions are often inherited, difficult to diagnose, progressively debilitating, and have few, if any, treatment options. We will continue to focus on advancing therapies that are the first or best of their kind.

Summary Description

• Report to the Associate Director, Marketing Operations, U.S. Brand Management.
• Provide overall support for the Marketing Team’s operational functions.
• Partner with Marketing, Compliance, Medical, and other key cross-functional teams.
• Lead and facilitate the corporate review process for promotional materials through the Promotional Review Board (PRB).
• Responsibilities include leading weekly PRB meetings, transcribing comments, managing agendas, and ensuring compliance with FDA guidelines.
• Oversee timely submission of promotional materials to the FDA’s Office of Prescription Drug Promotion (OPDP).
• Work with the Brand Team to develop, execute, and manage ongoing marketing projects and campaigns.
• Manage the production of promotional materials in various formats including print, digital, kitting, and sourcing.
• Forecast inventory quantities and monitor inventory levels of marketing materials.
• Ship marketing materials to the Field Team, conventions, and patient events.
• Coordinate the translation of marketing materials into multiple languages through translation vendors.
• Define project budgets, guide cost-saving measures, manage monthly accruals and reconciliation, and ensure expenses stay within budget.
• Train and onboard internal and external partners on systems and processes.
• Manage the purchase and renewal of subscriptions to print and online journal articles.
• Partner with and manage vendors to ensure project objectives, budgets, and timelines are met.
• Support the sales enablement tool, manage inventory, and respond to requests.
• Create, pull, and disseminate reports for cross-functional teams.
• Initiate and manage a variety of special projects to improve processes and drive efficiencies.

Skills and Experience

• Bachelor’s degree
• 1-3 years of related experience in a pharmaceutical/biologics/ad agency environment
• PRB management
• Veeva Vault PromoMats expert
• FDA Pre-Clearance submission experience
• Continuous improvement management
• Organizational skills
• Project management
• Budgeting, forecasting, and purchase orders

Work Environment

Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned.

Flexible Workstyle

Onsite work required: a minimum of twice a week