Marketing Operations Manager - Talent Software Services, Inc.
San Rafael, CA 94901
About the Job
Client's Commercial organization supports our global sales and marketing efforts around the world. Our global sales force continues to solidify the company's commercial presence in the United States and Europe and is rapidly growing in other regions, such as Latin America, the Middle East and Asia-Pacific.
SUMMARY DESCRIPTION
The Marketing Operations Manager reports to the Associate Director, Marketing Operations, U.S. Brand Management. The Marketing Operations Manager provides overall support for the Marketing Team's operational functions. The Marketing Operations team partners with Marketing as well as with Compliance, Medical and other key cross-functional teams.
Lead and facilitate the corporate review process for promotional materials through our, Promotional Review Board (PRB). PRB is the governing and approving board for all externally facing educational or promotional materials as well as internal training materials.
Responsibilities encompass leading the weekly PRB team meetings, transcribing comments during live PRB meetings, prioritizing, updating, and distributing meeting agendas, and working with Brand, Compliance, Medical and Agencies to ensure that all content and claims in promotional materials are accurate and comply with FDA guidelines. Additionally, the person in this role will oversee the timely submission of all promotional materials to the FDA's Office of Prescription Drug Promotion (OPDP).
Work with the Brand Team to develop, execute, and manage ongoing marketing projects and campaigns.
Manage the production of promotional materials in various formats including print, digital, kitting and sourcing.
Forecast inventory quantities and monitor inventory levels of marketing materials.
Ship marketing materials to the Field Team, conventions, and patient events.
Coordinate the translation of marketing materials into multiple languages through translation vendors.
Define project budgets while guiding cost-saving measures, manage monthly accruals and reconciliation, and ensure that expenses stay within budget.
Train and on-board internal and external partners on systems and processes.
Manage the purchase and renewal of subscriptions to print and online journal articles.
Partner with and manage vendors to ensure that project objectives, budgets and timelines are met.
Support the sales enablement tool, manage inventory, and respond to requests.
Create, pull, and disseminate reports for cross-functional teams.
Initiate and manage a variety of special projects to improve processes and drive efficiencies.
This position requires interaction with the following teams:
Promotional Review Board members (Commercial, Compliance, and Medical)
U.S. and Global Brand Management
U.S. Field
Commercial Learning and Development
In-house Creative
Compliance and Regulatory Operations
Finance
Information Management
External vendors: marketing and advertising agencies, medical education agencies, and consultants
SKILLS AND EXPERIENCE
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned.
Flexible Workstyle
Onsite work required: a minimum of twice a week
SUMMARY DESCRIPTION
The Marketing Operations Manager reports to the Associate Director, Marketing Operations, U.S. Brand Management. The Marketing Operations Manager provides overall support for the Marketing Team's operational functions. The Marketing Operations team partners with Marketing as well as with Compliance, Medical and other key cross-functional teams.
Lead and facilitate the corporate review process for promotional materials through our, Promotional Review Board (PRB). PRB is the governing and approving board for all externally facing educational or promotional materials as well as internal training materials.
Responsibilities encompass leading the weekly PRB team meetings, transcribing comments during live PRB meetings, prioritizing, updating, and distributing meeting agendas, and working with Brand, Compliance, Medical and Agencies to ensure that all content and claims in promotional materials are accurate and comply with FDA guidelines. Additionally, the person in this role will oversee the timely submission of all promotional materials to the FDA's Office of Prescription Drug Promotion (OPDP).
Work with the Brand Team to develop, execute, and manage ongoing marketing projects and campaigns.
Manage the production of promotional materials in various formats including print, digital, kitting and sourcing.
Forecast inventory quantities and monitor inventory levels of marketing materials.
Ship marketing materials to the Field Team, conventions, and patient events.
Coordinate the translation of marketing materials into multiple languages through translation vendors.
Define project budgets while guiding cost-saving measures, manage monthly accruals and reconciliation, and ensure that expenses stay within budget.
Train and on-board internal and external partners on systems and processes.
Manage the purchase and renewal of subscriptions to print and online journal articles.
Partner with and manage vendors to ensure that project objectives, budgets and timelines are met.
Support the sales enablement tool, manage inventory, and respond to requests.
Create, pull, and disseminate reports for cross-functional teams.
Initiate and manage a variety of special projects to improve processes and drive efficiencies.
This position requires interaction with the following teams:
Promotional Review Board members (Commercial, Compliance, and Medical)
U.S. and Global Brand Management
U.S. Field
Commercial Learning and Development
In-house Creative
Compliance and Regulatory Operations
Finance
Information Management
External vendors: marketing and advertising agencies, medical education agencies, and consultants
SKILLS AND EXPERIENCE
- Bachelor's degree
- 1-3 years of related experience in a pharmaceutical/biologics/ad agency environment
- PRB management
- Continuous improvement management
- Organizational skills
- Project management
- Budgeting, forecasting, and purchase orders
- Veeva Vault PromoMats experience
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned.
Flexible Workstyle
Onsite work required: a minimum of twice a week
Source : Talent Software Services, Inc.