Marketing Manager Healthcare Delivery In-Store Experience Strategy - US Tech Solutions, Inc.
Woonsocket, RI 02917
About the Job
5+ years of marketing experience with a foundation of business, retailer, and consumer understanding; retail marketing or retail agency/strategy experience strongly preferred
This position will be hybrid with anticipated in office days Tuesday, Wednesday, and Thursday. Candidates will be within a reasonable commuting distance to one of the following CVS hubs:
• Boston, MA
• Wellesley, MA
• New York, NY
• Woonsocket, RI
At ***, we’re reinventing our front store to be the front door to healthcare. For millions of Americans, that journey begins with one of our retail stores, pharmacies, and clinics as we help each of our customers take the next step along their healthcare journey. To help us achieve this goal, we are looking for innovative marketing, customer experience, and service design leaders who think big and push boundaries to drive results, for the customer, and for the business.
Our Customer Success and Growth Organization is at the heart of that vision, guided by a unique focus on defining meaningful moments for those we serve. Our north star is creating heartfelt, personalized moments of care by listening to feedback, removing existing obstacles, and simplify experiences.
As Marketing Manager – Healthcare Delivery In-Store Experiences, you will play an influential role as we execute new experience pilots within our retail and clinic locations. On a diverse team that cares for the well-being of our customers and colleagues by working together in a supportive, collaborate and agile environment.
You will be responsible for executing clear and measurable store experiences strategies, events, and activation plans for highly visible projects within newly reimagined store formats, primarily focused on improving consumer access to high-quality, personalized health care.
Position Summary:
As Marketing Manager – Healthcare Delivery In-Store Experiences, you will play an influential role as we execute new experience pilots within our retail and clinic locations. On a diverse team that cares for the well-being of our customers and colleagues by working together in a supportive, collaborate and agile environment.
You will be responsible for executing clear and measurable store experiences strategies, events, and activation plans for highly visible projects within newly reimagined store formats, primarily focused on improving consumer access to high-quality, personalized health care.
Duties:
Primary Role and Responsibilities:
Manage and own the development of comprehensive project plans to the ensure customer, colleagues and business needs are meet throughout
Responsible for coordinating vendor management including daily relationship management, delivery processes and partnering with Procurement on quote reviews, documentation, and distribution
Track and manage all budget details for projects; submit proper documentation to Finance for each project, print job, and manage monthly expense forecasts
Coordinate the printing and shipping of signage, including partnering with Print Procurement, completing print request forms, quote reviews, documentation, and submission for POs, checklist development, inventory management, and signage prints
Drive forward creative brief’s execution details throughout the development process, in partnership with Creative designers, third party vendors and Operations to ensure we design and execute experiences that optimize consumer experiences and valuable outcomes
Coordinate the efficient communication, planning and execution of in-store initiatives, working closely with Store Operations at a corporate and local-store level.
Responsible for the detailed execution of live events and hyper local experiences, including but not limited to grand opening events; working with local vendors, Merchants, and Operations to execute seamlessly
Experience:
Required Experience:
5+ years of marketing experience with a foundation of business, retailer, and consumer understanding; retail marketing or retail agency/strategy experience strongly preferred
This position will be hybrid with anticipated in office days Tuesday, Wednesday, and Thursday. Candidates will be within a reasonable commuting distance to one of the following CVS hubs:
Boston, MA
Wellesley, MA
New York, NY
Woonsocket, RI
Preferred Qualifications:
Initiative-taking, high-capacity individual who can win in a demanding, performance-driven environment
Excellent communication skills that can be effectively articulated in both written and oral forms across a diverse audience base
Ability to problem solve by identifying and removing barriers while maintaining a positive and collaborative attitude
Proven history of working collaboratively with internal and external business partners to deliver business results
Intellectual curiosity and a willingness to question the status quo to drive improvements and optimizations
Strong familiarity with the in-store retail environment and a deep appreciation of end-to-end consumer shopping experience
Experience working in a highly matrixed organization
Strong PC knowledge including Microsoft Word, Excel, and PowerPoint
Education:
Education:
Bachelor’s degree in Business, Marketing, or related field or equivalent experience required.
This position will be hybrid with anticipated in office days Tuesday, Wednesday, and Thursday. Candidates will be within a reasonable commuting distance to one of the following CVS hubs:
• Boston, MA
• Wellesley, MA
• New York, NY
• Woonsocket, RI
At ***, we’re reinventing our front store to be the front door to healthcare. For millions of Americans, that journey begins with one of our retail stores, pharmacies, and clinics as we help each of our customers take the next step along their healthcare journey. To help us achieve this goal, we are looking for innovative marketing, customer experience, and service design leaders who think big and push boundaries to drive results, for the customer, and for the business.
Our Customer Success and Growth Organization is at the heart of that vision, guided by a unique focus on defining meaningful moments for those we serve. Our north star is creating heartfelt, personalized moments of care by listening to feedback, removing existing obstacles, and simplify experiences.
As Marketing Manager – Healthcare Delivery In-Store Experiences, you will play an influential role as we execute new experience pilots within our retail and clinic locations. On a diverse team that cares for the well-being of our customers and colleagues by working together in a supportive, collaborate and agile environment.
You will be responsible for executing clear and measurable store experiences strategies, events, and activation plans for highly visible projects within newly reimagined store formats, primarily focused on improving consumer access to high-quality, personalized health care.
Position Summary:
As Marketing Manager – Healthcare Delivery In-Store Experiences, you will play an influential role as we execute new experience pilots within our retail and clinic locations. On a diverse team that cares for the well-being of our customers and colleagues by working together in a supportive, collaborate and agile environment.
You will be responsible for executing clear and measurable store experiences strategies, events, and activation plans for highly visible projects within newly reimagined store formats, primarily focused on improving consumer access to high-quality, personalized health care.
Duties:
Primary Role and Responsibilities:
Manage and own the development of comprehensive project plans to the ensure customer, colleagues and business needs are meet throughout
Responsible for coordinating vendor management including daily relationship management, delivery processes and partnering with Procurement on quote reviews, documentation, and distribution
Track and manage all budget details for projects; submit proper documentation to Finance for each project, print job, and manage monthly expense forecasts
Coordinate the printing and shipping of signage, including partnering with Print Procurement, completing print request forms, quote reviews, documentation, and submission for POs, checklist development, inventory management, and signage prints
Drive forward creative brief’s execution details throughout the development process, in partnership with Creative designers, third party vendors and Operations to ensure we design and execute experiences that optimize consumer experiences and valuable outcomes
Coordinate the efficient communication, planning and execution of in-store initiatives, working closely with Store Operations at a corporate and local-store level.
Responsible for the detailed execution of live events and hyper local experiences, including but not limited to grand opening events; working with local vendors, Merchants, and Operations to execute seamlessly
Experience:
Required Experience:
5+ years of marketing experience with a foundation of business, retailer, and consumer understanding; retail marketing or retail agency/strategy experience strongly preferred
This position will be hybrid with anticipated in office days Tuesday, Wednesday, and Thursday. Candidates will be within a reasonable commuting distance to one of the following CVS hubs:
Boston, MA
Wellesley, MA
New York, NY
Woonsocket, RI
Preferred Qualifications:
Initiative-taking, high-capacity individual who can win in a demanding, performance-driven environment
Excellent communication skills that can be effectively articulated in both written and oral forms across a diverse audience base
Ability to problem solve by identifying and removing barriers while maintaining a positive and collaborative attitude
Proven history of working collaboratively with internal and external business partners to deliver business results
Intellectual curiosity and a willingness to question the status quo to drive improvements and optimizations
Strong familiarity with the in-store retail environment and a deep appreciation of end-to-end consumer shopping experience
Experience working in a highly matrixed organization
Strong PC knowledge including Microsoft Word, Excel, and PowerPoint
Education:
Education:
Bachelor’s degree in Business, Marketing, or related field or equivalent experience required.
Source : US Tech Solutions, Inc.