Marketing Events and Customer Experience - Cherie Amour Inc.
Pullman, WA
About the Job
Cherie Amour is looking for a local Marketing Events and Customer Experience coordinator to join our team. Our office is located in the heart of downtown Pullman, WA, home of the WSU Cougars.
We are seeking a highly qualified, motivated, and enthusiastic individual for our rapidly growing company. Our marketing /Customer Experience team works to empower women through PR events and customer reach on social media, email campaigns, web design, and much more. This position is responsible for supporting the marketing and customer experience functions on a day to day basis. The candidate should have strong writing and communication skills in addition to a natural eye for formatting, colors, and appealing aesthetics to ensure a professional, brand consistency. This is an outstanding career opportunity for a creative professional to be part of a passionate team.
Job Responsibilities include (but are not limited) to:
- Coordinate all activities related to company presence in marketing events and tradeshows, including but not limited to negotiation of contracts, spokesmodel scheduling, and managing budgets
- Manage booth kits properties, and event-related inventory, both internally and externally
- Coordinate and track the shipment of the booth kits, products, and all other items for events or shows
- Monitor and record all payments and monetary transactions through our budgeting system
- Ensure documents and marketing materials are current, accurate, and properly reflect the brand voice and desired messaging
- Assist with special events as necessary
- Manage all leads and entries from bridal show registrations through data transfer and migration to system uploads
- Execute call and text marketing campaigns through automated system
- Maintain marketing calendar and communicate with department managers to ensure smooth timelines and execution
- Work with the customer experience team to be involved in marketing efforts that include outbound calls and customer satisfaction
- Performs other duties as assigned which are in the best interests of the Company
Required Knowledge, Skills and Abilities:
- Demonstrate the ability to think creatively and independently
- Great organizational skills are a must
- Strong work ethic and motivation to succeed
- Strong attention to detail necessary to prioritize multiple initiatives and projects
- Demonstrate a professional level of verbal, written and listening skills
- Ability to create and assemble attractive marketing materials
- Learn and develop a working knowledge of design and implementation software necessary for the job function (PPTX, Prezi, Word, PDF, MailChimp, Kalavio )
- Work well with a team
- Ability to lift up to 50 lbs
- The ability to perform under pressure and tight deadlines
- Knowledge of retail, photography, and online sales considered a plus
Education and Experience:
- Bachelor's Degree is required
- Experience with conference and trade show coordination is a plus
More about us:
We are a team of women who are empowered by positive change in the world. We strive to create a safe place for women to embrace their wildly beautiful, confident side and offer support on their journey to self-love and appreciation. From professional photography to luxury retail, we are a multi-faceted team looking to provide the highest level of customer experience and satisfaction. Does this sound like a perfect fit for you? Send us your resume - we'd love to chat!
Interested in joining our team?
Please submit your resume and look for a call from one of our Hiring Managers. We can't wait to meet you!