Marketing/Community Relations - Greencroft Communities

Whether you're looking for a new chapter, a change of pace, or a helping hand, Walnut Hills is where you can build a more rewarding career.

Walnut Hills is guided by our 'CROFT' values daily. CROFT Values are Creativity, Respect, Openness, Fairness and Teamwork. If this type of culture and our values resonate with you, we would love to meet you!

Job Description:

Support the Healthcare facility activities in the marketing, pre-admission, admission, discharge, and follow-up processes to ensure appropriate census/mix.

Duties include:

• Work cooperatively with the nursing department in the promotion of referrals and responses to inquiries regarding Walnut Hills health care programs.
• Make calls to outside the community to medical, insurance, legal, and financial professionals, and senior organizations, appropriate special interest groups, hospital discharge planners, and other community contacts.
• Respond to inquiries and conduct prospect interviews and tours with residents and/or their families in a timely, professional manner with appropriate follow-up.
• Obtain admission authorization in collaboration with clinical team and establish appropriate placement for the resident, based upon payer source and medical needs.
• Frequent and ongoing contacts with hospital discharge planners and referring case managers via phone and online services regarding Walnut Hills bed availability and their patient’s potential care needs.
• Regular contact with Walnut Hills Resident Service Coordinators to maintain good relations and communication and help in determining needs of campus residents.
• Conduct interviews with prospective residents and/or family members, give tours through the facilities and provide details regarding available services, financial options, costs, monthly fees and other pertinent information.
• Outside sales and marketing
• Assist in planning and orchestrating special events, such as brunches, luncheons, open houses, town meetings, etc. for prospects, wait list persons and community groups as requested by the Executive Director.

Job Requirements/Qualifications:

• Bachelor's Degree preferred.
• Previous experience Long Term Admissions required
• Familiarity with Long Term Care issues & knowledge of Medicare/Medicaid procedures required.

Schedule:

• Monday thru Friday; 8:00 AM - 4:30PM
• Leader on duty weekend- once every quarter

Benefits:

• Medical/Dental/Vision
• Voluntary Life
• 403(b) with employer match
• PTO program
• Additional Benefits available

Contact HR with questions,330-893-3200