Marketing and Communications Manager - Jacksonville Symphony Assoc

Introduction 
The Jacksonville Symphony is seeking a dynamic and detail-oriented Marketing and Communications Manager to join our team and play a pivotal role in shaping how we connect with our audiences. This key position is responsible for crafting compelling and on-brand communications that elevate the Symphony's profile and deepen engagement with patrons and the community. From overseeing the creation of concert programs and direct mail to crafting engaging content for newsletters, TV, radio and digital platforms, the Marketing and Communications Manager will ensure our message resonates across diverse audiences. 

In this role, you’ll collaborate with internal teams and external partners, including a graphic designer, to produce visually striking and effective materials that reflect the Symphony’s brand and mission. If you’re a skilled storyteller with exceptional organizational abilities and a passion for the arts, we invite you to join us in inspiring audiences through the power of music. 

 Key Responsibilities 

• Craft Engaging Content Across Platforms: Develop compelling, audience-focused content for direct mail, print materials, brochures, blogs and print articles and more to support marketing, development and education efforts. 

• Collaborate on Communications: Provide expert copywriting, editing and production trafficking, ensuring all materials align with the Symphony’s voice and goals. 

• Produce Creative Media Scripts: Write engaging scripts for radio, TV and video projects that align with project objectives and drive results. 

• Lead Quarterly Newsletter Production: Oversee the creation, planning and writing of the Quarterly Patron Newsletter, partnering with the graphic designer and marketing team to ensure a polished and inspiring product. 

• Foster Content Development: Build relationships with musicians, guest artists and team members to continuously generate fresh, meaningful content that amplifies the Symphony’s mission. 

• Produce Concert Programs: Create and manage content for concert programs, ensuring timely production and creative excellence. 

• Ensure Timely Delivery: Organize and manage production schedules to complete projects efficiently and meet deadlines. 

• Traffic and Approval Management: Work with internal and external stakeholders to ensure the efficient flow of project progression from inception to final approvals. 

• Advance DE&I Initiatives: Collaborate with the VP of Education & DE&I Initiatives to integrate diversity, equity and inclusion strategies into audience development efforts. 

• Support Symphony Events: All marketing team members participate in ‘concert-duty’ and are cross-trained to back-up House Manager. 

Requirements

Traits and Characteristics 

• Exceptional Writer: Demonstrates a proven record of excellent writing with flawless grammar and punctuation. 

• Creative Problem Solver: Thinks strategically and approaches challenges with a solutions-oriented mindset. 

• Highly Organized: Manages multiple priorities with exceptional attention to detail and proactive communication. 

• Analytical Thinker: Balances creativity with data-driven analysis to inform decision-making. 

• Engaging Collaborator: Works with integrity, ownership and accountability while fostering a positive, team-first environment. 

• Flexible and Adaptable: Excels at managing multiple projects and shifting priorities as needed. 

• Sense of Humor: Maintains a positive outlook and brings energy to the team. 

Qualifications  

• Bachelor’s Degree is required with 2-3 years proven experience in related field (Marketing/Communications, Journalism)  

• Symphony or other performing arts experience preferred (Tessitura).  

• Ability to provide writing and content samples upon request.  

• Proficiency in MS Office Suite. 

Benefits

Compensation and Benefits  

A competitive salary and comprehensive benefits package, including health insurance, 403-B plan, generous vacation and holiday days, parking and complimentary tickets are included. 

Diversity, Equity and Inclusion  

The Jacksonville Symphony is an equal opportunity employer and does not discriminate on the basis of age, race, sex, color, religion, national origin, disability, military status, sexual orientation or any other status protected by applicable state or local law.  

Application Process  

Submit a cover letter and resume to: Tori Fusinaz, Vice President of Marketing/CMO:  HR@jaxsymphony.org. Put “Marketing” in subject line. Note: All employees of the Jacksonville Symphony must be fully vaccinated for the COVID-19 virus.  

About the Jacksonville Symphony  

Our mission is to enrich the human spirit through symphonic music.  

The Jacksonville Symphony is North Florida’s leading nonprofit performing arts organization offering live performances in Jacoby Symphony Hall at the Jacksonville Center for the Performing Arts and other venues throughout the area. Led by President and CEO Steven Libman and Music Director Courtney Lewis, the Jacksonville Symphony reaches over 165,000 individuals through over 95 performances each season. In addition, the Symphony provides musical instruction for youth and operates the Jacksonville Symphony Youth Orchestras.  

In its 75 seasons, the Jacksonville Symphony has brought exceptional, enthralling music to listeners in the community, across Florida and far beyond. Music Director Courtney Lewis takes his step on the conductor’s podium for his tenth season to lead some of the world’s finest musicians in performances that continue to reach new levels of artistic excellence. As one of Northeast Florida’s most revered cultural institutions, the Symphony is committed to bringing the legacy of classical, pops and other genres of music to life. 

Led by President and CEO Steven Libman, the Jacksonville Symphony reaches over 165,000 individuals through over 95 performances every season in its acoustically superior home of Jacoby Symphony Hall and in venues throughout the state of Florida. Founded in 1949, the Symphony now enjoys a national, distinguished reputation. 

In its commitment to making a difference through music, the Symphony is a crucial leader in the community for introducing the joy of music to families through several programs that foster music education. The Symphony believes every child should have access to music education and serves four county school districts and over 43,000 students while offering free tickets to children under the age of 18 for select Florida Blue Classical concerts. Its Jacksonville Symphony Youth Orchestras (JSYO) also serve more than 300 talented musicians from all over Northeast Florida. The six levels of ensembles within JSYO fulfill the needs of all musicians with individualized, ability-specific instruction, so students can improve their skills and maintain the highest standards of performing. 

Continuing with its core belief that music is for all, the Symphony kicks off the season with two community concerts that are free to the public, so everyone can experience the awe and joy of a live, symphonic performance. Ensembles also tour across the region to bring the joy of music to smaller venues. As a pioneer of Diversity, Equity and Inclusion initiatives, the Symphony further builds upon its robust, strategic plan for DEI growth, making symphonic music reflective of and accessible to the communities it serves. 

The Symphony’s performance home, Robert E. Jacoby Symphony Hall, is an acoustic gem and offers an intimate and acoustically superior concert experience. Over the years, the Jacksonville Symphony has hosted some of the most dynamic and esteemed artists of the music world including Isaac Stern, Benny Goodman, Duke Ellington, Marilyn Horne, Luciano Pavarotti, Itzhak Perlman, Kathleen Battle, Mstislav Rostopovich, Audra McDonald, Joshua Bell, Lang Lang, Alisa Weilerstein, Branford Marsalis, Renée Fleming and Jean-Yves Thibaudet. 

The Jacksonville Symphony is a proud member of the League of American Orchestras, the Sphinx Organization’s National Alliance for Audition Support and the Jacksonville Chamber of Commerce.