Market Training Specialist - HCA Healthcare
Reston, VA 20190
About the Job
Description
This position will require up to 35% travel to facilities within our Virginia Market.
Introduction
Do you want to join an organization that invests in you as a Market Training Specialist? At Parallon, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Benefits
Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Market Training Specialist like you to be a part of our team.
Job Summary and Qualifications
Seeking a Market Training Specialist, who will be responsible for training new and existing colleagues in a specialized market both in-person at our facilities and virtually. Through training development support and facilitation of Parallon policies and procedures, this specialist will ensure competency and compliance with the organization’s overall mission. In addition, this individual will work closely with leadership to ensure course content development and delivery meets the needs of targeted audiences and provide feedback on staff development to ensure compliance with department expectations We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you. We want you to apply today!
What you will do in this role:
- Apply adult learning concepts when delivering educational programs
- Support content development, deliver and support training initiatives using a variety of delivery methods, including on-the-job training, 1:1, self-instructional materials, job aids, virtual classroom, and webinars/web events
- Potential 25% to 50% travel throughout market to deliver in-person training
- Learn new concepts, content, and processes quickly and turn knowledge into effective training programs and materials
- Assist in performing an annual education needs assessment as input to the strategic education program
- Consult with team leaders and instructional designers to increase expertise in course design
- Utilize desktop publishing and graphics packages, simulation software, and audio/visual technology, where appropriate, to produce professional and effective training materials
- Maintain templates and standards for consistent course development and delivery (e.g., instructor evaluation processes, standard course content, development methodologies)
- Demonstrate professional and appropriate interpersonal communication with staff of all levels
- Manage multiple priorities while adhering to deadlines
- Provide expertise and assistance to instructors, team members, and other locations as needed 2 Job Description
- Ensure completion of all training administration activities associated with training delivery; provide training reports to leaders, as needed
- Communicate opportunities for improvement in course materials
What qualifications you will need:
- Bachelor’s Degree in Education, Communication, or Learning Sciences, Equivalent work experience may substitute for the degree requirement
- 1-3 years of experience in formal and/or in-formal training facilitation
- 1-3 years of experience in content design and development
- Trainer certification preferred, but not required
Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Market Training Specialist opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.